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(1,402 reviews)

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Service is outstanding and Jasna was the best to work

Service is outstanding and Jasna was the best to work with! She went above and beyond to help us and answer all the questions we had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jasna was amazing and patient with my family and everyone

Jasna was amazing and patient with my family and everyone involved truly helped us to make sure we got what was best for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In December of 2021 I purchased a vehicle from here and

In December of 2021 I purchased a vehicle from here and before I could make my first payment on the vehicle broke down I went to the dealership I had an engine warranty thinking that it’ll be ok that I could get it fixed took about a month for the diagnostic to be completed due to the person working on my vehicle hurting him self only for them to call me and tell me they don’t have time or tools to do the work and move it over to different dealerships I asked multiple times if they would help me if there was anything they could do and they told me no I just spent over 16k on this car and now I need 1600 in repairs my car has been sitting in my garage in drivable sense the end of January!! I will never go back to this dealership

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The team we worked with was great.

The team we worked with was great. Chaly was very informative, kind, honest and helped us threw out the entire process to feel comfortable with the choice we made. He answered all our questions thoroughly, honestly and without pressing us for time. We will definitely use Chaly for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Volkswagon Southtowne made it easy to choose and purchase

Volkswagon Southtowne made it easy to choose and purchase my recent vehicle. Charles Afflitto was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chaly was so easy to work with while purchasing our new

Chaly was so easy to work with while purchasing our new car! He is a man of his word!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Southtowne was awesome to work with.

Southtowne was awesome to work with. Professional and friendly, great experience! So appreciated, thanks! Lana Ritter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AWFUL

These guys are jerks, they prey on customers. They push people into leases that they know they cannot afford. I also told them that I drive from Tooele to Salt Lake daily for work, I was worried about the mileage on a lease...they told me not to worry they would set it up so that would not be a problem. Well as I suspected I could not keep up with the lease payments, (due to some medical issues) and the car was repoed.....now I have VW credit trying to get over $14,000.00 dollars out of me for excess mileage on the lease...THEY SHOULD GO AFTER SOUTHTOWNE VW....idiots...I would not go to them if they were the last dealership on the planet...they do not give a crap about the people, the the sell, so their numbers stay up.....STAY FAR AWAY!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Dealing with Kelton was pure easy and joy…he took care of

Dealing with Kelton was pure easy and joy…he took care of us, got us the car we wanted, couldn’t have been easier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought a car from them yesterday and mike Stidom did an

I bought a car from them yesterday and mike Stidom did an amazing job he helped me find the perfect car. Had everything I wanted and made the process super easy and fun there was no stress. He definitely did an amazing job and I highly recommend him. Thank you Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.