Reviews
Sherry was very helpful and accommodating.
Sherry was very helpful and accommodating. I was overwhelmed about this visit but she helped put me at ease and gave me the outcome I needed. Everyone at the dealership was super nice and helpful. Very friendly environment and I have been up here multiple times. It’s always like that.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I inherited a Traverse which had not been driven in 3
I inherited a Traverse which had not been driven in 3 years. John and his team worked hard to restore the vehicle to drivability. I highly recommend Taylor Chevrolet's service department for great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jose was very helpful and straight forward.
Jose was very helpful and straight forward. Worked with me on all the details. Would highly recommend him and Taylor Chevrolet.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was quoted a particular monthly cost to trade in my
I was quoted a particular monthly cost to trade in my lease for an upgrade, but when I got to the dealership, that amount changed. After speaking to the sales manager, things changed. That manager was kind enough to work very hard to get me the vehicle I wanted at a great price. He and the saleslady I was working with did a great job making me a very happy customer. They even delivered my car to me at home! Thank you Tinley and Jody!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are liars, they say your job is your credit 99$ down
They are liars, they say your job is your credit 99$ down just to get you in don’t do it they lie, I am about to put in a complaint to BBB
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Natalee Carnes, Thank you for taking the time to share your experience. We understand how frustrating and disappointing it can be when financing doesn't go as hoped. Our goal is always to help our customers find the best options available based on their unique financial situations. We cannot promise success, but we do promise to always try by going the extra steps. In this case, our team did everything possible to explore financing solutions, but unfortunately, lenders have specific criteria we must follow, including guidelines around existing loan balances. We always aim to be transparent and respectful during this process, and we're sorry to hear you left feeling otherwise. If you’d like to revisit your options or have any questions about your application, we’d be happy to speak with you directly. Please feel free to contact me on my direct line at 734-759-0222. We appreciate the opportunity to work with you and hope to assist you in the future. Sincerely, Julie Ringuette Customer Experience Manager 734-759-0222
Ron is top notch and you are lucky to have him work at
Ron is top notch and you are lucky to have him work at your dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They say there going to offer you a good deal on your
They say there going to offer you a good deal on your trade . But want to scam you & make like $7,000 on your trade & sell you another vehicle & make even more . What a scam.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Second notice no feed back.
Second notice no feed back. Not to happy about my purchase . Still waiting on a follow up
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This is my 4th lease with Taylor Chevrolet.
This is my 4th lease with Taylor Chevrolet. I have the most amazing sales person named Carmen Lowman! She is always there for me no matter what I need from just a question to the service department. You have a great service department also and my go to person is Jennifer Hostetler, she’s also amazing. I can’t say enough great things about them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They always take care of there customers.
They always take care of there customers.iam totally satisfied every time I go and get service also
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car