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Pitts Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pitts Toyota from DealerRater.

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Pitts Toyota

I recently purchased my second vehicle from Pitts, I couldn't ask for a better car buying experience. Everyone Was very courteous and worked hard to get me the best deal possible. My salesman Cliff Chapman and the sales department were excellent in making it quick,and easy in trading my truck and purchasing the new one. The Pitts sercvice department are always helpful and courteous and go out of there way to get me in and out as fast as possible. We are a Toyota family and I wouldn't think about going anywhere else in the future to buy my next Toyota. Thank you Pitts Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kris! We appreciate your business!

Overpriced and Overrated!!!

Maybe you have to purchase a new vehicle to get customer service. No willingness to negotiate price even when confronted with lower price at another dealership. Dont waste your time or your money there are far better deals at other dealerships.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to review Pitts Toyota! We value your input! Please let us know if we may be of further assistance!

GREAT deal all around!!

Every person from reception to "out the door" with a new vehicle was friendly, courteous, well-informed, and helpful. Great buying experience which made us feel like "family." Excellent experience from beginning to end!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We appreciate your business!

TOYOTA DEALER REVIEW

Pitts provide fine service, & prompt also.I needed an estimate on some repairs, both mechanical.Pitts completed both in record time. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you!

New truck for the wife!!

My experience with the salesperson and the dealership was excellent. They shopped for the truck I wanted,with the equipment I was looking for and made the deal for a fair price for me and them!! This is my second purchase of a vehicle here and I am very satisfied with both the service and the sales!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you!

After a deer had collided with our Infiniti FX35, it...

After a deer had collided with our Infiniti FX35, it needed quite some repair on the side and to the front. Pitts Toyota Inc. did an excellent job and we can only highly recommend them to others. Sure, we also have to recommend our State Farm insurance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I absolutely like Pitts Toyota and have been using them...

I absolutely like Pitts Toyota and have been using them for as long as I can remember! They are nice, delightful, family-oriented people, and I will continue doing business with them as long as I can! I bought my car a few years back and I have gotten my children to buy there as well! They combine the efficiency and accessibility of a big city dealership with a small town friendliness and great great prices! Thank you Pitts for continuing the tradition of a genuine business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Dealership had the rudest sales people of any that I have...

Dealership had the rudest sales people of any that I have visited. Makes you want to purchase anything except a toyota or any car that Pitts has. Would recommend that anyone looking for a new or used car, stay away. If this is the attitude before the sale, imagine what it will be like after you have purchased your new car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.