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Pitts Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pitts Toyota from DealerRater.

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I have a 1990 Toyota Pickup with a 22RE Motor.

I have a 1990 Toyota Pickup with a 22RE Motor... I had Dublin Toyota look at it and put on Diagnostics. They Confirmed I had major wiring problems and and Internal engine problem. Nick of there Service Dept. Talked with me about my issues and gave me some direction. Being there were so many problems with the Truck and Wiring they basically Refunded Me my Money...all of it,which was way more than Fair! Nick realized that the truck had so many problems that they would Refund the Diagnostic Cost. I Appreciate the fact they went Above and Beyond.. I will definitely use there Service Dept. Again with my other Vehicles! Thanks again....Ron Boney

I have a 1990 Toyota Pickup with a 22RE Motor.

I have a 1990 Toyota Pickup with a 22RE Motor... I had Dublin Toyota look at it and put on Diagnostics. They Confirmed I had major wiring problems and and Internal engine problem. Nick of there Service Dept. Talked with me about my issues and gave me some direction. Being there were so many problems with the Truck and Wiring they basically Refunded Me my Money...all of it,which was way more than Fair! Nick realized that the truck had so many problems that they would Refund the Diagnostic Cost. I Appreciate the fact they went Above and Beyond.. I will definitely use there Service Dept. Again with my other Vehicles! Thanks again....Ron Boney

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bought a vehicle here that turned out to have water

Bought a vehicle here that turned out to have water damage and the sails manager did nothing but make false promises and lies.

Bought a vehicle here that turned out to have water

Bought a vehicle here that turned out to have water damage and the sails manager did nothing but make false promises and lies.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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My husband and I purchased a new Tacoma truck about 5

My husband and I purchased a new Tacoma truck about 5 months ago and we love it! We wanted to commend our salesman, Colby Yates, who Jerry Pitts recommended to us. He was very knowledgeable and efficient with the whole purchase process and located the truck we were looking for. When it was delivered, he spent a great deal of time getting us set up in it. He explained and reviewed all the features the truck had to offer, which had a lot, with which we were not familiar. My husband was disappointed that Toyota does not offer CD players in the trucks anymore and Colby went above and beyond to try to help us with other options to be able to play my husband's music in the truck. He even copied a stack of CDs onto a jump drive and showed us how we could then play that in the truck, since we were not versed in how to do that ourselves. He went way out of his way to help us and was so nice throughout. We would highly recommend Pitts Toyota and especially Colby Yates to others looking for a great vehicle.

My husband and I purchased a new Tacoma truck about 5

My husband and I purchased a new Tacoma truck about 5 months ago and we love it! We wanted to commend our salesman, Colby Yates, who Jerry Pitts recommended to us. He was very knowledgeable and efficient with the whole purchase process and located the truck we were looking for. When it was delivered, he spent a great deal of time getting us set up in it. He explained and reviewed all the features the truck had to offer, which had a lot, with which we were not familiar. My husband was disappointed that Toyota does not offer CD players in the trucks anymore and Colby went above and beyond to try to help us with other options to be able to play my husband's music in the truck. He even copied a stack of CDs onto a jump drive and showed us how we could then play that in the truck, since we were not versed in how to do that ourselves. He went way out of his way to help us and was so nice throughout. We would highly recommend Pitts Toyota and especially Colby Yates to others looking for a great vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Not interested in selling vehicles

Made an online inquiry on a vehicle listed on the website. I was ready to buy and this vehicle was the one I wanted. Received an automated acknowledgment of my inquiry and never heard from anyone again! The lack of interest in selling or follow-up was remarkable.

Not interested in selling vehicles

Made an online inquiry on a vehicle listed on the website. I was ready to buy and this vehicle was the one I wanted. Received an automated acknowledgment of my inquiry and never heard from anyone again! The lack of interest in selling or follow-up was remarkable.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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2nd car experience with Pitts

I truly appreciate the patience Randy Tate gave me with my journey finding a car. Three months of trying to find the right car...he believed I was truly interested in purchasing a car from Pitts when I know others probably would have given up trying. Thank You Randy! Would recommend you anyday!!!

2nd car experience with Pitts

I truly appreciate the patience Randy Tate gave me with my journey finding a car. Three months of trying to find the right car...he believed I was truly interested in purchasing a car from Pitts when I know others probably would have given up trying. Thank You Randy! Would recommend you anyday!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Petrina! We appreciate your business!

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Great small-town dealership: Worth the drive

We located a Certified Pre-Owned Toyota at Pitts Toyota that we were very interested in from an ad on Autotrader.com. We live in Atlanta and had already test-driven several cars at Atlanta Toyota and at one used car dealership. We reached out to Internet Manager Mary Linda Flanders, and she made an appointment with Sales Consultant Tommy Roberts for us to meet that afternoon to test-drive the car. When we arrived, we were immediately impressed with the immaculate condition of the car, and realized during our time there that all pre-owned vehicles are carefully detailed and serviced before being offered for sale. That was a pleasant surprise after driving several cars at 2 dealerships in Atlanta where the cars were in less desirable condition – vehicles with signs of wheel curb rash, scrapes, dings, interior stains, and lack of effort to detail the cars. We were also impressed with the courtesy and friendliness of every employee we dealt with. We decided we were interested in purchasing the car. After going back & forth a couple of times between our Sales Consultant and the Sales Manager regarding the car’s price and the value of our trade-in vehicle, we agreed on a price we felt comfortable with. We completed the transaction and drove back to Atlanta that afternoon with our “new” Certified Pre-Owned Toyota. Thank you to Mary Linda Flanders for making a positive first impression and recommending the restaurant Company Supply for a great place to eat in historic downtown Dublin, only 1 block away. Thanks to Tommy Roberts for his friendliness, honesty and transparency in the transaction. We also greatly appreciate our pleasant experience with Garry Britt (Sales Manager) and Jed Barker (Finance Director). Service Advisor Blake McCranie was very helpful and courteous in printing out the service history on the car we were purchasing, since it was a local Dublin car that had been serviced at Pitts Toyota. Our entire experience was such a pleasure, we have actually discussed possibly driving from Atlanta to Dublin once or twice a year for service and maintenance! Thank you all!

Great small-town dealership: Worth the drive

We located a Certified Pre-Owned Toyota at Pitts Toyota that we were very interested in from an ad on Autotrader.com. We live in Atlanta and had already test-driven several cars at Atlanta Toyota and at one used car dealership. We reached out to Internet Manager Mary Linda Flanders, and she made an appointment with Sales Consultant Tommy Roberts for us to meet that afternoon to test-drive the car. When we arrived, we were immediately impressed with the immaculate condition of the car, and realized during our time there that all pre-owned vehicles are carefully detailed and serviced before being offered for sale. That was a pleasant surprise after driving several cars at 2 dealerships in Atlanta where the cars were in less desirable condition – vehicles with signs of wheel curb rash, scrapes, dings, interior stains, and lack of effort to detail the cars. We were also impressed with the courtesy and friendliness of every employee we dealt with. We decided we were interested in purchasing the car. After going back & forth a couple of times between our Sales Consultant and the Sales Manager regarding the car’s price and the value of our trade-in vehicle, we agreed on a price we felt comfortable with. We completed the transaction and drove back to Atlanta that afternoon with our “new” Certified Pre-Owned Toyota. Thank you to Mary Linda Flanders for making a positive first impression and recommending the restaurant Company Supply for a great place to eat in historic downtown Dublin, only 1 block away. Thanks to Tommy Roberts for his friendliness, honesty and transparency in the transaction. We also greatly appreciate our pleasant experience with Garry Britt (Sales Manager) and Jed Barker (Finance Director). Service Advisor Blake McCranie was very helpful and courteous in printing out the service history on the car we were purchasing, since it was a local Dublin car that had been serviced at Pitts Toyota. Our entire experience was such a pleasure, we have actually discussed possibly driving from Atlanta to Dublin once or twice a year for service and maintenance! Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience

Great experience they were very helpful and worked hard to get me going!!!

Great experience

Great experience they were very helpful and worked hard to get me going!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Charles!

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Thanks Pitts Toyota for a great buying experience

I highly recommend buying a vehicle from Pitts Toyota. The staff is professional, knowledgeable, friendly and helpful. I would like to extend a special thank you to Cliff Capman for everything I just stated, as well as being patient with me. I was trying to decide between a Subaru and a Toyota and Cliff was reassuring through the entire process. Buying a vehicle is a big deal and for me it needs to be a positive experience! I got everything I wanted, at a great price and they even delivered my vehicle over 300 miles to get it to me. Thank you Pitts Toyota!

Thanks Pitts Toyota for a great buying experience

I highly recommend buying a vehicle from Pitts Toyota. The staff is professional, knowledgeable, friendly and helpful. I would like to extend a special thank you to Cliff Capman for everything I just stated, as well as being patient with me. I was trying to decide between a Subaru and a Toyota and Cliff was reassuring through the entire process. Buying a vehicle is a big deal and for me it needs to be a positive experience! I got everything I wanted, at a great price and they even delivered my vehicle over 300 miles to get it to me. Thank you Pitts Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Paula! We appreciate your business!

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F 150

This dealership is Johnny on the spot!! Fixed all the things I could find with my used car in just a few days and the detail of the car was great!!

F 150

This dealership is Johnny on the spot!! Fixed all the things I could find with my used car in just a few days and the detail of the car was great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for shopping with Pitts Toyota! We appreciate your business!

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Cadillac SRX

My purchase for my Cadillac SRX was a wonderful experience! I had the most polite helpful Salesman named Cliff and Mr. Pitts made sure I got a great deal! Wonderful people to work with!! Highly recommend Pitts!

Cadillac SRX

My purchase for my Cadillac SRX was a wonderful experience! I had the most polite helpful Salesman named Cliff and Mr. Pitts made sure I got a great deal! Wonderful people to work with!! Highly recommend Pitts!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for shopping with Pitts Toyota!

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