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Dayton Toyota

(1,541 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(1,541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dayton Toyota from DealerRater.

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Not your typical car salesperson

Since I was in the market for a new car, I decided to go to Dayton Toyota where, in the past, I had had excellent service on my Camry and then my Prius. My winters in Florida had lured me into buying a Mercedes convertible, but I now needed a classy but more practical car. So I entered the Showroom at Dayton Toyota. I took several trips around the showroom with only one salesman acknowledging me with a friendly “Hi”. Of course, I returned to Andy C. to discuss my interest in a new Camry. I had made a good choice by working with Andy. He clearly answered all my questions, explained the options of a Camry SE as we took a trial drive and kept in touch with me as I attempted to make my decision about what car to purchase. l did make a cash purchase of beautiful gray Camry SE with red leather interion. Thank you, Andy, for being the salesman to say “Hi” and also to Omar even tho I had to sign my name many times to complete the financial transaction. Now I look forward to having as good experiences with the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service was a 10

Excellent all around service. Will go back when I am looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can't wait to assist you again in the future! Thank you for your business. Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

Dayton Toyota

Our salesman, Ed Mockovack, showed us several different vehicles to choose from, letting us sit in them for comfort and ease of getting in and out. He was very knowledgeable about all of the models and answered our questions. He alsoworked with us to get us a price that we could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our pleasure to provide you with a stress-free and enjoyable buying experience. Thank you for choosing Dayton Toyota. Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

Service you can actually count on

Yesterday was my fifth or sixth service at Dayton Toyota. I have always found the service managers to be friendly, courteous, and efficient. By extension, the mechanics are reliable and fast. It's refreshing to rely on a company that has it all together. The free car wash and donuts aren't bad either.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

Service was great. I’m very happy with all the information they gave to me and also how to use all the function for my new car, warranty and services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Toyota Prius

Our 2nd purchase experience with Dayton Toyota was a pleasure as was the previous one. The sales professional W.John Szmigiel was exceptionally friendly, easy to deal with, knowledgeable, very helpful in any way. Thanks to him and Omar Garcia, financial services manager, everything went smoothly and we are very grateful. Thank you, Dayton Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you returning to our dealership! Thank you for your terrific feedback and business. We hope to assist you again in the future. Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

sheryl kotora

Everyone at Dayton Toyota was extremely kind and knowledgeable and made the process easy and flawless for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad to see you had a 5 star experience with our team! Thank you, Sheryl! Sincerely, David Nappa President, Dayton Toyota (732) 329-9191

Check Engine Repair

Check Engine Repair - a Long-running issue; it was triggered the lights on when it reached 10, 000 mile, but the light was 'On and OFF'; identified the issue and resolved. Good service and good work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best service !!!

Dave Serrania and Dave Nappa made my purchase of my RAV4 easy and seamless. They were extremely friendly and pleasant. I would recommend Dayton to all my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall Perfect! Very Happy and would do it again.

Went to buy one, It worked out great, So we got two. Buying a car takes a long time. But it helps ALOT when the sales team is nice and takes care of you. It was better then expected! Would do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing such fantastic feedback with us, Rick! We hope you're enjoying your new vehicles and look forward to seeing you again. Sincerely, David Nappa President, Dayton Toyota (732) 329-9191