Reviews
Write a reviewGreat service
Friendly service and quick service. Clean establishment. Always very nice and respectful. And explain in detail what service was applied to vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Buckhannon Toyota, we value our customers and we look forward to seeing you on your next visit. Kip Cottrill, General Manager, kcottrill@bam33.com, 304-472-7200
above and beyond
Tech took the extra time to put my registeration sticker on my plate!!! (It was in with my insurance and registeration ) and I didnt even ask!!!! Above and beyond! And yes I reguested to see him personally to thank him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review and giving Buckhannon Toyota such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call if there's anything else we can do for you. Kip Cottrill, General Manager, kcottrill@bam33.com, 304-472-7200
Great service
Quick and price staff. Took the vehicle right in to the bay. When finished explained what the results were of the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Thanks for choosing Buckhannon Toyota! Kip Cottrill, General Manager, kcottrill@bam33.com, 304-472-7200
Great Service
The kindness and support from the staff at the dealership. I really appreciate everyone there and their professionalism. This is a wonderful place to do business!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Kip Cottrill, General Manager, kcottrill@bam33.com, 304-472-7200
Professional atmosphere
The employees are very nice and accommodating. The service team works efficiently to get the job done right. Buckhannon Toyota has a clean and professional atmosphere. I highly recommend Toyota in Buckhannon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kip Cottrill, General Manager, kcottrill@bam33.com, 304-472-7200
Rodney Warner
Both my salesman Jeff and the finance guy were both outstanding. Very easy to deal with will be back for my next purchase. Have already recommended your dealership to other people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership
Great sales person. Great deals great website and easy to get in touch with sale persons next vehicles will be from their
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service,Friendly fast and curtious
Good service,Fast and friendy atmosphere,and the servise mannager was real nice.In and out in a flash.Almost traded for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service an very clean an nice facility
Fast an friendly service was early for my appointment an they said not a problem, ask a few questions an took my keys an within 5 mins took my truck right in
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
I was pleasantly surprised by the friendliness of the employees and how quickly they serviced my vehicle. Staff was very pleasant and helpful
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase