Reviews
I walked out with my dream car, 2020 Toyota Pruis XLE,...
I walked out with my dream car, 2020 Toyota Pruis XLE, all thanks to Wyatt Mclaws. Being a first time buyer I was hesitant and expected the worst. However, I couldn't be happier. Wyatt was knowledgeable, patient, and never pushed me into anything. Every question I had he had the answer to, and he made me feel like his first priority. If you are in the market for a toyota, I highly recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sam, Thank you for the 5-star review! We are so happy to see that you received such excellent customer service from Wyatt. We will certainly let him know how great of a job he did working with you. Enjoy your new Pruis to the fullest! Please feel free to reach out if you have any questions or concerns, and we hope to work with you again in the future. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7337
Wonderful experience. Robert D. is the Best
Went to look at used vehicles because I thought I couldn't afford new. I met with Robert D. and it was easy. I had an almost impossibly negative loan balance and a not wonderful credit score. He did some magic and found me a brand new car. His customer skills rock and his financing ability is second to non. He is a straight shooter and only showed me what we could work with. I gave him a tough job but he made it happen. Best car shopping ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sue, Thank you so much for coming to Findlay Toyota in search of a new car, and for taking the time to review your experience with Robert. We are so happy to see that you received such excellent customer service. We will let him know how great of a job he did working with you. Enjoy your new vehicle to the fullest! Please don't hesitate to reach out with any questions or concerns. Have a great day! Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7337
My wife and I bought a new Tacoma from Ms. Elora Kennedy...
My wife and I bought a new Tacoma from Ms. Elora Kennedy in August 2020. I highly advise working with Elora if you are in the market for a new vehicle. Elora is very professional and super knowledgeable about Toyotas. She was there every step of the way and went above and beyond to give us options on pricing, down payment and financing information. The pricing that we worked on together was “spot on” by the time I sat down with the finance manager (if you don’t include the optional warranty). I cannot stand pushy sales people and I never that pressure. Elora gave us all the time we needed to feel comfortable with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robert Derouin ROCKS
Robert was SO helpful; pleasant, , informative. He made the car buying process super simple and this is something I loath to do! So for the first time in my life buying a car was simplified. Appreciated his time as he appreciated ours. Would and could highly recommend him to any car buyer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maxine, Thank you so much for coming to Findlay Toyota in search of a new car, and for taking the time to review your experience with Robert. Enjoy your new vehicle to the fullest! Please feel free to reach out if there is anything else we can do for you, and we hope to work with you in the future. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7337
Dealership is prejudice against women buying cars
Horrible dealership...... Dealership staff, are prejudice, hateful against women buying cars. They only want women to have a man, husband to buy a car. If you're a women go to a different dealership. Treatment towards women looking to buy a car is horrible.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Billie, We are sorry to read your review and take your feedback very seriously. Unfortunately, I have searched our records and cannot find any record of a recent visit to our dealership. Can you please contact me so that I may personally address your concern? Thank you, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7337
We recently purchased a Tacoma truck at Findlay Toyota in...
We recently purchased a Tacoma truck at Findlay Toyota in Flagstaff, Az. and our experience was first rate. Our salesman Wyatt was enthusiastic and informative and helped us get exactly the right vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi mtnmilester, Thank you so much for taking the time to leave us a 5-star review of your recent experience here with Wyatt. We are so happy to see that you received such excellent customer service, and we hope you enjoy your new Tacoma to the fullest! Please feel free to reach out if you have any questions or concerns, and we hope to work with you in the future. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7337
Thanks Richard Ferguson, Tyler Eckman ,Excellent work...
Thanks Richard Ferguson, Tyler Eckman ,Excellent work keeping my Toyota 4runner on the,road!I would like to recommend Findlay Toyota repair department for a five star job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Satisfied customer, Thank you so much for such an amazing review of your experiences here. We are so happy to see that you've had a great experience here with Tyler and Richard in our Service Department. We are so happy to see that you received such excellent customer service. We will let them know how great of a job they did working with you. Please don't hesitate to reach out with any questions or concerns. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7337
We have now purchased 4 Toyota’s over the past 5 years...
We have now purchased 4 Toyota’s over the past 5 years from them. They never disappoint ! Great all around experience. Elora , Wyatt and griffin we great and east to work with. We WILL be back !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Lgross45, We appreciate you taking the time to write a review for Findlay Toyota. We greatly appreciate your business, and Findlay Toyota is lucky to have loyal customers like you. We are so happy to see that you received such excellent customer service from Elora, Wyatt, and Griffin. Enjoy your new vehicle to the fullest. Please don't hesitate to reach out with any questions or concerns. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7337
Our 4th purchase from Findlay Toyota flagstaff Az
This is our 4th vehicle baught from them and they never disappoint. Smooth and easy. We will defiantly be returning Every purchase has been easy and actually fun. Go see Elora and griffin you won’t regret it !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Thank you Elora Kennedy for helping us lease our first new car! Everyone at Toyota was very helpful and genuinely seemed like they wanted to find a deal that we could work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase