Reviews
Easy to get a convenient appointment; Derek was very
Easy to get a convenient appointment; Derek was very polite, professional and thorough in ensuring that he understood exactly what I wanted addressed.
Easy to get a convenient appointment; Derek was very
Easy to get a convenient appointment; Derek was very polite, professional and thorough in ensuring that he understood exactly what I wanted addressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Derek provided a polite and professional experience at Alderman's Toyota. Thank you for sharing your feedback, and we're glad we could accommodate your needs!
Derek was very pleasant.
Derek was very pleasant.I always have a experience at Alderman Toyota.Todd has always been great to work with.
Derek was very pleasant.
Derek was very pleasant.I always have a experience at Alderman Toyota.Todd has always been great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Derek and Todd at Alderman's Toyota! We're delighted to know that our team consistently provides great service. We look forward to seeing you again in the future!
Derek was waiting when I arrived with a greeting, took my
Derek was waiting when I arrived with a greeting, took my information and found me when it was completed. I was very satisfied.
Derek was waiting when I arrived with a greeting, took my
Derek was waiting when I arrived with a greeting, took my information and found me when it was completed. I was very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leonard, we're delighted to hear that Derek provided you with such attentive service at Alderman's Toyota. Thank you for sharing your experience!
Derek was awesome and very helpful!
Derek was awesome and very helpful!!! I know what to expect the next time I take the car in.
Derek was awesome and very helpful!
Derek was awesome and very helpful!!! I know what to expect the next time I take the car in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear Derek provided you with a great experience here at Alderman's Toyota! Thank you for the positive feedback. We look forward to seeing you next time!
Service was done quickly and professionally.
Service was done quickly and professionally. Wait time was very reasonable and cost was within expectations. Service person was also very personal and helpful.
Service was done quickly and professionally.
Service was done quickly and professionally. Wait time was very reasonable and cost was within expectations. Service person was also very personal and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your service experience at Alderman's Toyota was quick and professional. It's great to know our team met your expectations with both timing and cost, while also providing personal assistance. Thank you for sharing!
very quick response to my service request.
very quick response to my service request. Wait time was only 45 minutes always kept me updated with service
very quick response to my service request.
very quick response to my service request. Wait time was only 45 minutes always kept me updated with service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your service experience at Alderman's Toyota was efficient and timely. Keeping our customers informed is a top priority, so we're glad we met your expectations!
We did not have any service done in the past year or so
We did not have any service done in the past year or so as we live in NJ, but we like purchasing our Toyotas from Alderman's and have been happy with the service process the few times that we have been there.
We did not have any service done in the past year or so
We did not have any service done in the past year or so as we live in NJ, but we like purchasing our Toyotas from Alderman's and have been happy with the service process the few times that we have been there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued support and kind words about Alderman's Toyota! We're glad to hear you've been happy with our service process. Safe travels in your Toyotas, and we look forward to seeing you again in the future!
Our new Crown Signia is the 5th car we've bought from
Our new Crown Signia is the 5th car we've bought from Alderman's in the last several years. As always, the buying process was smooth, no major argument about price, and Mitzi produced the car and color we were looking for in just a few days. Driving home to NJ today, we averaged 38 MPG, right on the money with the window sticker estimate for a vehicle with only 400 miles on it so far. Out sole disappointment is that we were told the car has a native navigation system, but it turns out that it expires in 12 months and becomes a cash grab by Toyota. I detest monthly charges, and one of the reasons we traded a fairly new Rav4 was to get the built-in nav system. Other than that, the Signia is comfortable, quiet, and sips gasoline, a great SUV for the money.
Our new Crown Signia is the 5th car we've bought from
Our new Crown Signia is the 5th car we've bought from Alderman's in the last several years. As always, the buying process was smooth, no major argument about price, and Mitzi produced the car and color we were looking for in just a few days. Driving home to NJ today, we averaged 38 MPG, right on the money with the window sticker estimate for a vehicle with only 400 miles on it so far. Out sole disappointment is that we were told the car has a native navigation system, but it turns out that it expires in 12 months and becomes a cash grab by Toyota. I detest monthly charges, and one of the reasons we traded a fairly new Rav4 was to get the built-in nav system. Other than that, the Signia is comfortable, quiet, and sips gasoline, a great SUV for the money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued support and feedback! We're glad to hear that Mitzi made the buying process smooth at Alderman's Toyota, and we appreciate your input on the navigation system. Enjoy driving your new Crown Signia!
As always.
As always......a great job by all employees and had a great conversation with Phil as well!!!!
As always.
As always......a great job by all employees and had a great conversation with Phil as well!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being an Alderman's Toyota customer! Phil & the team look forward to seeing you again next time!
I enjoy the friendly atmosphere, lounge area I f there
I enjoy the friendly atmosphere, lounge area I f there is an unexpected delay, they courteously inform me
I enjoy the friendly atmosphere, lounge area I f there
I enjoy the friendly atmosphere, lounge area I f there is an unexpected delay, they courteously inform me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that the friendly atmosphere and proactive communication at Alderman's Toyota have made a positive impression. See you next time!