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Tomball Dodge Chrysler Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealership

My salesman was John Hayes he is the best he took the time to ensure I left with the vehicle I wanted. He has a great work ethic and he will ensure you leave completely satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

My engine light came on one morning and I didn't have an appointment, but Nathan Kendall got me right in and took care of the issue. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience buying a vehicle

I had decided I wanted a Charger Hellcat about 5 months ago. After doing some background work, I decided to work with Tomball Dodge. Bernard Katz met with my husband and I and showed us all the top models in their exotics garage. Very exciting! I gave Bernard the specs on the Hellcat I wanted to purchase, and he promised he would deliver. He was not sure of an exact time frame as allocations had not yet been distributed to dealerships. Bernard answered all questions any time I called and we also kept in contact through Tim Fowler (Tomball Ford) who updated me weekly on the status of the Hellcat. I received a call on November 17 that the Hellcat had arrived! My husband and I went to the dealership the next day to pick up "Alice." Tim had all of our paperwork ready and we only spent about an hour finalizing everything before we drove off the lot. I would definitely recommend buying a vehicle from Tomball Dodge and Tomball Ford. Tim Fowler and Bernard Katz were wonderful to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Viper Purchase from Tomball Dodge

I called Tomball and had the good fortune to be connected to Bernard Katz. I made an offer over the phone on a new Viper and Bernard really worked with me on the price. I got a far better deal than I would have gotten locally. Paperwork was started with information given over the phone. He assisted me in getting a great deal on transportation (note transport is not done or connected with Tomball). All paperwork was shipped to my home the following day. I completed and mailed it back. Meanwhile my car was on its way. Great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I'm glad I chose Tomball Dodge.

I'm glad I chose Tomball Dodge for my first time buying experience. They have always been friendly and courteous with me. I enjoy my experience with them every time I go there to service my van. Thank you so much for making me feel appreciated! !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Experience

Walked in not knowing if the deal I wanted was obtainable and my salesman, Matt Meadearis, made every effort to make it happen. He would not let me leave the dealership without one last effort to make my deal happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Ron, our salesman was great! I thank him for his patience with us during the long process it takes to buy a car. He explained everything in detail. I would recommend them to my family & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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RECENT SERVICE VISIT

Thank you Louis Rivera for squeezing me in to replace my fog lamp on such short notice. For completing in a timely manner and letting me know the cost prior to replacing. Driving a 2014 Challenger it is good to know I have you as my service rep. I have to keep this car running and looking good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best truck purchasing experience ever!!!

My wife and I purchased a new truck from Jeff Norrod at Tomball Dodge. He was so helpful, and made the entire experience awesome! He helped us find exactly what we were looking for, and clearly listened to and addressed all of our concerns. We love the truck and will definitely be making all of our future vehicle purchases with Jeff & Tomball Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, clean facilities and helpful people

I purchased my Dodge Ram truck from Tomball Dodge several years ago and have enjoyed it and get several complements on it's looks. Anytime I need service or repair I take it in to the dealer ship where I find great help in the service department. I especially get great and friendly service from Sammy Elahmad when I walk in. He is polite, friendly, and knowledgeable in all aspects that concern my vehicles needs. With great service at Tomball Dodge and the helpful and friendly service provided from great people such as Sammy, I do not hesitate to go to Tomball Dodge for all my vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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