Boucher Volkswagen Marketplace of Franklin

Matt and Boucher were fantastic to work with and I ought my new car. Matt was attentive and honest and we really appreciated his patience. I have confidence that customer service will continue as I visit Boucher for my service needs.

Our 2nd VW purchase from John Huey at Boucher VW. Outstanding customer service each time and good deal on new lease!

I always leave this dealership happy. The service is excellent. Fast and reliable. They make everything painless.

Carson is the most genuine salespeople I have ever had the privilege of meeting and working with. I could not have asked for a better experience at this dealership and Carson was the biggest part of it being such a great experience. After being in a car accident where my beloved car got totaled, I was not super thrilled to be car shopping in the first place and especially wasn’t looking forward to the typical pushy salesperson and feeling pressured into a big purchase. Carson is the exact opposite of that. He is dedicated to finding a car that serves you. He does diligent research, not to use his knowledge to convince you of a purchase, but instead he researches to be able to better serve you and ensure that he finds what you are looking for. He test drove the car I was interested in prior to me arriving so he could familiarize himself with the vehicle, inside and out to make sure he was able to answer any questions I may have. He is friendly, knowledgeable and genuine. He didn’t pressure me to make a decision that day and made sure to help me explore other options I was interested in to make sure I made an informed decision that I felt good about. His genuine nature and dedication completely changed my outlook what car shopping can be and I absolutely LOVE my new car. I will recommend this dealership , and Carson in particular, to anyone who is in the market for a car.

Carson is the most genuine salespeople I have ever had the privilege of meeting and working with. I could not have asked for a better experience at this dealership and Carson was the biggest part of it being such a great experience. After being in a car accident where my beloved car got totaled, I was not super thrilled to be car shopping in the first place and especially wasn’t looking forward to the typical pushy salesperson and feeling pressured into a big purchase. Carson is the exact opposite of that. He is dedicated to finding a car that serves you. He does diligent research, not to use his knowledge to convince you of a purchase, but instead he researches to be able to better serve you and ensure that he finds what you are looking for. He test drove the car I was interested in prior to me arriving so he could familiarize himself with the vehicle, inside and out to make sure he was able to answer any questions I may have. He is friendly, knowledgeable and genuine. He didn’t pressure me to make a decision that day and made sure to help me explore other options I was interested in to make sure I made an informed decision that I felt good about. His genuine nature and dedication completely changed my outlook what car shopping can be and I absolutely LOVE my new car. I will recommend this dealership and Carson in particular to anyone who is in the market for a car. Phil also was amazing and made sure I felt confident and comfortable with all the finances. Overall, the genuineness of Carson and Phil have put this dealership above all others.

Dennis is a great and patient professional who made me feel welcomed and understood as I didn't have any idea about cars. I'm more than satisfied with the service provided.

I recently had the pleasure of visiting the VW dealership in Franklin, and I can confidently say it’s one of the best in the state! From start to finish, the experience was top-notch. The staff is incredibly friendly and knowledgeable, and they went above and beyond to make sure I found exactly what I was looking for. The dealership itself is clean, well-organized, and has a great selection of vehicles. If you’re in the market for a new or pre-owned Volkswagen, I highly recommend stopping by this dealership—you won’t be disappointed!

I knew which car I wanted and contacted several dealers to get the best deal. Matt J was prompt, responsive and so easy to work with. And I got a great price. It was a pleasure buying a car from him and this quality dealership. Highly recommend.

I knew which car I wanted and contacted several dealers to get the best deal. Matt J was prompt, responsive and so easy to work with. And I got a great price. It was a pleasure buying a car from him and this quality dealership. Highly recommend.

I had the pleasure of working with Kal on my vehicle purchase, and the entire experience was seamless. I was especially impressed by Kal’s extensive knowledge of the car, particularly since it was a rare model. Even after doing my own research, he knew every detail and more. Beyond his expertise, Kal was professional, courteous, and made the process stress-free. This dealership truly earned my trust with its transparency—no bogus fees, no surprises, just an honest and straightforward transaction. I also worked with Troy and Pat, both of whom were fantastic—friendly, fair, and great to work with. I absolutely love my new car, and they went the extra mile to accommodate even my most particular requests. I wouldn’t hesitate to recommend this dealership to anyone, I’d even feel comfortable sending my grandmother here. If you're looking for a hassle-free car-buying experience, this is the place to go. Highly recommended location.