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Boucher Volkswagen Marketplace of Franklin

(1,388 reviews)
Visit Boucher Volkswagen Marketplace of Franklin
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (866) 301-0104 (866) 301-0104
Used (866) 571-8206 (866) 571-8206
Service (414) 255-0284 (414) 255-0284

Inventory

See all 266 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since December 2009.
If you're looking to purchase a new Volkswagen or used Volkswagen in the Franklin WI area you should head into Boucher Volkswagen Marketplace. We have a wide variety of new and used VW cars on our lot we can discuss Volkswagen financing options tell you about our VW specials service your Volkswagen and more at our Volkswagen dealer serving Milwaukee and all surrounding areas. We make it really simple for you to come see us by providing our hours and a map to our Volkswagen dealer above. If you have any questions you need answered before you head into Boucher VW contact us online or call one of our departments using the numbers listed above.
We Ride With You Every Mile!

Service center

Phone number (414) 255-0284

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Volkswagen Marketplace of Franklin from DealerRater.

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Anthony was kind, thorough and helpful.

Anthony was kind, thorough and helpful. Never felt like he was trying to push us toward a vehicle but instead focused on the features we wanted and worked from there.

Anthony was kind, thorough and helpful.

Anthony was kind, thorough and helpful. Never felt like he was trying to push us toward a vehicle but instead focused on the features we wanted and worked from there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Beau Rauner (General Sales Manager) (414) 525-1100

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I had an excellent experience at this dealership.

I had an excellent experience at this dealership. Everyone was friendly, welcoming, and transparent throughout the entire process. I worked with Anthony in sales, who was exceptional—he answered all of my questions thoroughly and demonstrated great knowledge, patience, and professionalism. I would definitely recommend this dealership to my friends and family, and I look forward to returning in the future.

I had an excellent experience at this dealership.

I had an excellent experience at this dealership. Everyone was friendly, welcoming, and transparent throughout the entire process. I worked with Anthony in sales, who was exceptional—he answered all of my questions thoroughly and demonstrated great knowledge, patience, and professionalism. I would definitely recommend this dealership to my friends and family, and I look forward to returning in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Beau Rauner (General Sales Manager) (414) 525-1100

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I would like to extend my sincere thanks to Anthony for

I would like to extend my sincere thanks to Anthony for his outstanding professionalism, kindness, and support throughout our collaboration. His expertise and dedication made the entire process smooth and successful. I highly recommend Anthony to anyone seeking a reliable and professional partner to work with.

I would like to extend my sincere thanks to Anthony for

I would like to extend my sincere thanks to Anthony for his outstanding professionalism, kindness, and support throughout our collaboration. His expertise and dedication made the entire process smooth and successful. I highly recommend Anthony to anyone seeking a reliable and professional partner to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Beau Rauner (General Sales Manager) (414) 525-1100

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I had a very positive experience at Boucher VW Franklin.

I had a very positive experience at Boucher VW Franklin. The entire process was seamless and efficient. I particularly appreciated working with Kal, the sales representative, who was knowledgeable about the vehicle I purchased and very easy to deal with. I would highly recommend this dealership.

I had a very positive experience at Boucher VW Franklin.

I had a very positive experience at Boucher VW Franklin. The entire process was seamless and efficient. I particularly appreciated working with Kal, the sales representative, who was knowledgeable about the vehicle I purchased and very easy to deal with. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Volkswagen Marketplace of Franklin. We look forward to having you as one of our valued customers for many more years to come! Beau Rauner (General Sales Manager) (414) 525-1100

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This was truly one of the most pleasant and enjoyable car

This was truly one of the most pleasant and enjoyable car buying experiences I've ever had. There was absolutely no pressure whatsoever, and the entire transaction went off without a hitch – it was remarkably seamless. I would definitely recommend them to anyone looking to purchase a vehicle.

This was truly one of the most pleasant and enjoyable car

This was truly one of the most pleasant and enjoyable car buying experiences I've ever had. There was absolutely no pressure whatsoever, and the entire transaction went off without a hitch – it was remarkably seamless. I would definitely recommend them to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Beau Rauner (General Sales Manager) (414) 525-1100

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Tatyus "Ty" is an absolute treasure.

Tatyus "Ty" is an absolute treasure. Super friendly, we chatted like best friends one moment, and then detailed information about the automobile the next. Now that I have made my purchase, I am going to miss her. Fran D'Amato, Finance Manager, has a great sense of humor and made that part of the purchase painless. All that along with Starbucks coffee, you can't go wrong buying an automobile from them.

Tatyus "Ty" is an absolute treasure.

Tatyus "Ty" is an absolute treasure. Super friendly, we chatted like best friends one moment, and then detailed information about the automobile the next. Now that I have made my purchase, I am going to miss her. Fran D'Amato, Finance Manager, has a great sense of humor and made that part of the purchase painless. All that along with Starbucks coffee, you can't go wrong buying an automobile from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Boucher Volkswagen Marketplace of Franklin. It's great to hear that we were able to assist you and that you had such a positive experience. Beau Rauner (General Sales Manager) (414) 525-1100

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This is my second time getting a vehicle from Boucher VW,

This is my second time getting a vehicle from Boucher VW, I love this place. Anthony and Luis made everything smooth and easy. Thank you!

This is my second time getting a vehicle from Boucher VW,

This is my second time getting a vehicle from Boucher VW, I love this place. Anthony and Luis made everything smooth and easy. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin! Beau Rauner (General Sales Manager) (414) 525-1100

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The easiest time we have ever had i buying a car.

The easiest time we have ever had i buying a car. Our salesman wasn't pushy, was actually a pleasant experience

The easiest time we have ever had i buying a car.

The easiest time we have ever had i buying a car. Our salesman wasn't pushy, was actually a pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Beau Rauner (General Sales Manager) (414) 525-1100

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Great service, super friendly sales woman (Ty), finance

Great service, super friendly sales woman (Ty), finance guy was super fast and knowledgeable, overall excellent efficient experience!

Great service, super friendly sales woman (Ty), finance

Great service, super friendly sales woman (Ty), finance guy was super fast and knowledgeable, overall excellent efficient experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Beau Rauner (General Sales Manager) (414) 525-1100

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I went in with certain requests/preferences and Anthony

I went in with certain requests/preferences and Anthony went above and beyond to make that happen! He was very informative and was very patient with me. Thank you so much, Anthony! I am so happy with my purchase and like you said, I am turning heads in this new ride! Thank you! ☺️

I went in with certain requests/preferences and Anthony

I went in with certain requests/preferences and Anthony went above and beyond to make that happen! He was very informative and was very patient with me. Thank you so much, Anthony! I am so happy with my purchase and like you said, I am turning heads in this new ride! Thank you! ☺️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Beau Rauner (General Sales Manager) (414) 525-1100

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