Reviews
I’m very happy with the service provided but unhappy with
I’m very happy with the service provided but unhappy with the surcharge added on the bill for using a credit card.
I’m very happy with the service provided but unhappy with
I’m very happy with the service provided but unhappy with the surcharge added on the bill for using a credit card.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Friendly and welcoming staff.
Friendly and welcoming staff. Theresa gladly answers all my questions. Waiting room is comfortable and love the snacks and water provided for those long waits.
Friendly and welcoming staff.
Friendly and welcoming staff. Theresa gladly answers all my questions. Waiting room is comfortable and love the snacks and water provided for those long waits.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear your feedback about our team! We’ll be sure to share this with Theresa. We truly appreciate your business and we hope to see you again at Piazza Honda of Reading!
First I would like to say thanks for the good service,
First I would like to say thanks for the good service, for me it's always a good pleasure to use honda piazza. Thank you.
First I would like to say thanks for the good service,
First I would like to say thanks for the good service, for me it's always a good pleasure to use honda piazza. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're happy to have you as a customer and look forward to serving you again at Piazza Honda of Reading!
Simple, efficient online scheduling with plenty of
Simple, efficient online scheduling with plenty of available service appointments. Very courteous, friendly, knowledgeable, and helpful staff. Thorough explanations of the scope of service to be completed upon check in, including estimated costs up front. Prompt completion of the work. Great phone and text communications.
Simple, efficient online scheduling with plenty of
Simple, efficient online scheduling with plenty of available service appointments. Very courteous, friendly, knowledgeable, and helpful staff. Thorough explanations of the scope of service to be completed upon check in, including estimated costs up front. Prompt completion of the work. Great phone and text communications.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful feedback! We're pleased you had a smooth online scheduling experience and found our team friendly and knowledgeable at Piazza Honda of Reading. We look forward to assisting you again in the future! Safe travels!
Sales person was wonderful until it came to follow up on
Sales person was wonderful until it came to follow up on the extras that I wanted for the car. 2 weeks + with no response/ resolution as to the extras requested on day of purchase
Sales person was wonderful until it came to follow up on
Sales person was wonderful until it came to follow up on the extras that I wanted for the car. 2 weeks + with no response/ resolution as to the extras requested on day of purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out. We're sorry to hear about the lack of communication and would like to make sure any outstanding concerns get addressed to your satisfaction. At your earliest convenience, please contact our team directly at 610-777-7601.
Service was very slow.
Service was very slow. I was disappointed with the slow diagnosis of the vehicle's issue.
Service was very slow.
Service was very slow. I was disappointed with the slow diagnosis of the vehicle's issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I am truly sorry to see this review. I invite you to contact us so we can discuss your personal experience together and work towards a solution. Please reach out to our team directly at 610-777-7601.
Service is excellent.
Service is excellent. Wesley is the best advisor you could ask for. The technician is so honest. Work well done
Service is excellent.
Service is excellent. Wesley is the best advisor you could ask for. The technician is so honest. Work well done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear Wesley and our technician made your experience a great one at Piazza Honda of Reading! We’re always here to help. Safe travels!
Friendly and courteous service rep and didn’t have to
Friendly and courteous service rep and didn’t have to wait long in the lounge
Friendly and courteous service rep and didn’t have to
Friendly and courteous service rep and didn’t have to wait long in the lounge
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Piazza Honda of Reading this awesome review, thank you!
The gentleman that worked on my car did a nice job.
The gentleman that worked on my car did a nice job. He explained everything to me. So I felt good and satisfied when I left .
The gentleman that worked on my car did a nice job.
The gentleman that worked on my car did a nice job. He explained everything to me. So I felt good and satisfied when I left .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's awesome to hear that you are satisfied with our work! Thank you for choosing Piazza Honda of Reading and for sharing your support of our team. We look forward to seeing you next time. Safe travels!
The customer service team was exceptional in handling my
The customer service team was exceptional in handling my needs. Special appreciation to Theresa and Rebeka.
The customer service team was exceptional in handling my
The customer service team was exceptional in handling my needs. Special appreciation to Theresa and Rebeka.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you had an exceptional experience with Theresa, Rebeka, and our team! Thanks for choosing Piazza Honda of Reading!