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North Georgia Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Georgia Toyota from DealerRater.

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Excellent Service

Our whole buying experience was excellent with Toyota in Dalton. It took us several weeks and we looked at other places, but to be honest, it was more of the kind, patient service that sold us on getting a Toyota. Blake and Jake were great in answering all our questions. I would definitely recommend them! Great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car, great place to buy

Very friendly. Both Jake and Blake were very helpful. They were very patient with us and did not pressure us in any way. Answered many questions. For a family that has owned many Hondas and love the cars, we look forward to our experience with Toyota. Went to a Honda Dealer ready to buy a car but the sales staff was not friendly and did not seem to care we were wanting to buy a car. North Ga Toyota seemed to care and want our business. Most hate the thoughts of buying a car and dealing with the sales staff, but North Ga Toyota made the experience nice and non intimidating. Thanks to all those who help in our buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Loved the experience and very great people.

They made me feel important from the time I arrived until I pulled out. They took their time speaking with me and they didn't pressure me into any decision and that meant alot to me. They made my purchase experience a wonderful one with no stress. They went out of their way to make sure I was a happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience with Jake and Keith!

I had originally moved to Chicago and had been looking for a new Tacoma truck. The prices in Illinois were about $2000 - $3,000 higher than what Jake had quoted me at North Georgia. I ended up ordering the Tacoma i wanted and it came in very very fast ! Came home for Christmas and went down to the dealership; all customer support was amazing and i couldn't of asked for more support from these guys ! They make buying a new vehicle feel good ! Jake also sent me a personalized video of my new truck the day it came into the dealership! Couldn't of asked for better people to deal with when buying my new truck !! If you are in the market for a new Toyota, you need to stop by North Georgia Toyota !!! They are honest and most reliable out there !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Courteous and Knowlegdable Sales Reps.

Have purchased all new vehicles for the past 52 yrs. First time purchasing a Toyota, found sales reps. outstanding. Dealt with Jake Davis over the internet and Marvin Curtis at the dealership.The first time I've dealt with people this courteous and knowledgable. Management should be very pleased with the type of character their employees show, will definitely deal with again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 Rav4 Limited

So far so good; only have 400 miles on her! This should be my last new vehicle unless I trade for another Harley!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top shelf

From the moment I received a prompt response to my online inquiry, until I drove away a very happy customer, the entire process was top-shelf.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!

I can't say enough about my experience at North Georgia Toyota. The professionals there truly care about their customers satisfaction. Special thanks to Jake and Chad. We will definitely be coming back for our next vehicle purchase, support great local businesses like this one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Buy

My husband and I began our search for a new car by researching reviews in consumer magazines as well as contacting dealerships for information on available inventory. Jake Davis was the internet consultant at North Georgia Toyota in Dalton, Georgia. He responded quickly, sent follow-up emails to be sure he had answered our questions, and then had our chosen vehicle at the door when we arrived for the test drive. Jake introduced us to Blake Hilley, salesman at North Georgia Toyota. Blake accompanied us on the test drive, highlighted new features, and answered our many questions. He was courteous and knowledgeable about the Avalon and did not pressure us in any way. Once we chose to purchase the car, Blake had the car cleaned and filled with gas. He patiently waited on us to finish the paperwork, even though the work day was over. After our purchase was complete, he assisted us in transferring items to the new car and then gave a demonstration of the various buttons, safety features, etc. on the new car. Blake introduced us to Ricardo Salaises, the business manager. Ricardo made the purchasing chore of paperwork easy by being organized, explaining what each paper was, and being courteous. Overall, we had a great experience at North Georgia Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best of the best

God is soo good. Listen, North GA Toyota is the best (for real). I had been to 5 other dealerships between Chattanooga and Atlanta and NGT is who you Need to deal with. They were not pushy nor did not try to get every penny they could from me. They gave me a great deal on my trade and an even more amazing deal on the car we bought. Truly, if you or someone you know want or need a new or used vehicle NGT is the place to go. You will not have a better experience anywhere. Here?s who you can talk to so you have the same experience I had: Eddie Brooker (the owner), Ricardo (the used car manager), Keith (in sales), or Jake (internet sales). They will be fair, open, and honest with you to show you all you need to see to make a great decision for your future. We really wanted a bigger, better, safer vehicle for our growing family and praise the Lord now we have one. As Eddie always says `Come see us? so go see em!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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