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Camelback Ford Lincoln

(1,721 reviews)
Visit Camelback Ford Lincoln
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2020 state dealer award 2014 state dealer award 2014 state dealer award
2020 consumer dealer award
New (480) 422-0573 (480) 422-0573
Used (602) 910-6827 (602) 910-6827
Service (602) 457-6408 (602) 457-6408

Reviews

(1,721 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Camelback Ford Lincoln from DealerRater.

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They are straight shooters, made me feel comfortable.

They are straight shooters, made me feel comfortable. The had a good selection of cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We’re thrilled to hear you had a positive experience with us. Our team always strives to make you feel at ease while offering a great selection. Your feedback means a lot to us!

Everyone is very professional and courteous.

Everyone is very professional and courteous. They were prompt and helpful with my many questions regarding everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're so glad to hear that our team was professional, courteous, and able to assist you with all your questions. We truly appreciate your feedback and look forward to helping you again in the future!

Great was a great salesperson!

Great was a great salesperson! He work hard to get us the truck we wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so glad to hear that Great worked hard to get you the truck you wanted. We appreciate your business and look forward to helping you again in the future!

Loyal and dedicated to customers were the sales team.

Loyal and dedicated to customers were the sales team. They listened to what we needed for a car and solved our problems. Also the paperwork were easy to follow and read.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Loyal and dedicated to customers were the sales team. They listened to what we needed for a car and solved our problems. Also the paperwork were easy to follow and read.

Christian bell did an amazing job helping me find a truck

Christian bell did an amazing job helping me find a truck I could afford but also enjoy driving daily.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that Christian was able to help you find a truck that fits both your budget and daily driving needs. We truly appreciate your feedback and are happy you had a great experience!

La atención de los vendedores y el servicio es muy buena

La atención de los vendedores y el servicio es muy buena y gracias al financiero por su atención

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad to hear that you had a great experience with both our sales team and the financier. We truly appreciate your feedback and look forward to serving you again! ¡Gracias por tus amables palabras! Nos alegra saber que tuviste una gran experiencia tanto con nuestro equipo de ventas como con el financiero. Realmente apreciamos tus comentarios y esperamos poder servirte nuevamente.

Thank you for your service goood servixe superrr

Thank you for your service goood servixe superrr satisfactory in you custjmer services your employees good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to know you had a good service and found our customer service more than satisfactory! We're proud of our employees and their commitment to providing excellent service, so thank you for your enthusiastic feedback!

Your sales staff (John & Britney) were very

Your sales staff (John & Britney) were very knowledgeable. Low pressure environment and we really enjoyed working with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Michael, we're thrilled to hear you had a great experience with John and Britney! Our team strives to provide a friendly and informative atmosphere. Thank you for sharing your feedback, and we look forward to serving you again!

camelback ford is a bunch of liars and thieves, they

camelback ford is a bunch of liars and thieves, they stole my $200 amp out of my vehicle. nothing was done on their end, they are pure xxxx. Their customer relations manager called me and said oh well since you gave it to us in the car, there is nothing we can do about it. yea xx. Do not do business here, go to literally any other ford dealer, or just any other dealer in general. Nothing but problems dealing with these idiots, along with their employee Brett threatening me and saying vulgar words about my wife and myself. terrible terrible experience.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We assure you that we strive to maintain high standards of professionalism, and any inappropriate behavior from our staff is not tolerated. We take matters like these seriously and have a process in place to ensure they are addressed appropriately. If you haven’t already, please reach out to Stephanie Jackson-Finley, our Customer Relations Manager, at 855-971-8319, and she will assist in reviewing your concerns further.

Was helped as soon as we arrived.

Was helped as soon as we arrived. Brought the vehicle out we wanted to see. Bert accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback, Lynn! We're glad to hear you had a positive experience and that Bert was able to assist you promptly. We appreciate your support and hope to see you again soon!