Reviews
I have bought multiple vehicles from this location and
I have bought multiple vehicles from this location and have had a great experience every time. I also bring my vehicle here for service, and they do a thorough job in the video inspections I receive.
I have bought multiple vehicles from this location and
I have bought multiple vehicles from this location and have had a great experience every time. I also bring my vehicle here for service, and they do a thorough job in the video inspections I receive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience I have ever had!
Best car buying experience I have ever had! Collin , Shayla and trainee made my five hour day a real pleasure. Thank you. Christine Chambers PHX,AZ.
Best car buying experience I have ever had!
Best car buying experience I have ever had! Collin , Shayla and trainee made my five hour day a real pleasure. Thank you. Christine Chambers PHX,AZ.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy to deal with.
I have bought many cars over the years and very few dealers are upfront and actually professional. Chad and I couldnt come to an agreement but it only took 20 minutes. No games, no gimmicks. This is rare. I was there to get a car for my grandmother and he went above and beyond. He was polite and thoughtful. He took her in to account and did everything he could to make it easier on her. If you are looking for a Mazda go see them.
Easy to deal with.
I have bought many cars over the years and very few dealers are upfront and actually professional. Chad and I couldnt come to an agreement but it only took 20 minutes. No games, no gimmicks. This is rare. I was there to get a car for my grandmother and he went above and beyond. He was polite and thoughtful. He took her in to account and did everything he could to make it easier on her. If you are looking for a Mazda go see them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Mike, we're happy that we could provide an awesome car-buying experience. We are happy to see our Sales Team at Horne Mazda was very polite and thoughtful during the process. We hope to work with you more in the future.
Amazing experience! Highly recommended.
Bought my CX-50 here. Chad and everyone else here was beyond great! These guys really do strive for your satisfaction. I can't express how happy I am that I chose Horne Mazda instead of others. For my next Mazda, I'll be coming right back here.
Amazing experience! Highly recommended.
Bought my CX-50 here. Chad and everyone else here was beyond great! These guys really do strive for your satisfaction. I can't express how happy I am that I chose Horne Mazda instead of others. For my next Mazda, I'll be coming right back here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thank you so much for taking the time to share your kind review and rating. It is thrilling to read that you had such a positive experience with our Sales Team here at Horne Mazda during your buying process. It is our goal to provide a satisfactory visit, and we want to congratulate you on your Mazda CX-50. We're happy to learn that we have earned your return business, and we look forward to assisting you again.
Amazing Place to take your vehicles.
I bring all my vehicles here for service. Quick and precise, and always provide a thorough inspection. Even the sales staff is accommodating in letting me know all the new features of the new vehicles Mazda is building.
Amazing Place to take your vehicles.
I bring all my vehicles here for service. Quick and precise, and always provide a thorough inspection. Even the sales staff is accommodating in letting me know all the new features of the new vehicles Mazda is building.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review, Alan. We are thrilled our Service Team consistently provides you with quick, precise, and thorough service. We appreciate your business and thank you for trusting Horne Mazda with all of your vehicles.
Great staff
Very helpful Everyone is very friendly Very Smooth process Great selection of inventory No pressure Just a great dealership. Going to be getting my kids cars here.
Great staff
Very helpful Everyone is very friendly Very Smooth process Great selection of inventory No pressure Just a great dealership. Going to be getting my kids cars here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words, Scott. We are happy to know you are pleased with our inventory selection, and that you felt at ease while shopping here at Horne Mazda. We are also honored to know you would like to return here to purchase vehicles for your children in the future. We hope that you have a wonderful day.
Great experience
Friendly easy to work with helpful and knowledgeable. Made the experience a breeze. Always tried to make me comfortable and now feel pressured. Very respectful and understanding of my situation and made options work
Great experience
Friendly easy to work with helpful and knowledgeable. Made the experience a breeze. Always tried to make me comfortable and now feel pressured. Very respectful and understanding of my situation and made options work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for sharing your positive experience with us here at Horne Mazda. We appreciate your kind words and excellent rating, and let us know if there is anything else we can assist you with in the future. Take care.
The Greatest Experience
I had a fantastic Car buying experience at Horne Mazda. There was no haggling and the sales associate that assisted me with my purchase, Tory Koshak, was a very helpful young lad and kept things light and casual and even gave me a good laugh while showing me around the lot. 10/10 would recommend
The Greatest Experience
I had a fantastic Car buying experience at Horne Mazda. There was no haggling and the sales associate that assisted me with my purchase, Tory Koshak, was a very helpful young lad and kept things light and casual and even gave me a good laugh while showing me around the lot. 10/10 would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, James, for the kind words and amazing rating. We are very pleased to learn that your experience with our Sales Team member here at Horne Mazda has been a positive one, and we appreciate your recommendation. Have a nice day.
Great Mazda Dealership!
Great place to get a trade value! Friendly and knowledgeable staff! If you’re looking for a new or used car, these guys will take care of you!
Great Mazda Dealership!
Great place to get a trade value! Friendly and knowledgeable staff! If you’re looking for a new or used car, these guys will take care of you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kyle. Thank you for the kind review. It's great to know that your experience with our staff was friendly and informative. We are happy to serve you anytime here at Horne Mazda. Have a wonderful day.
Bait and switch specialists
Do not buy from Horne Mazda!!!!! I enquired by phone about a new 2020 Mazda CX-9 grand touring and Ken the salesman told me to come down and test drive it. I drove the 20 miles in 22 minutes. I arrived to find out that they had just sold the car they have had in inventory for over a year in the 22 minutes it took me to drive there. They were happy to let me know they had other CX-9's in inventory that they would be happy to show me. I purchased a new CX-5 GT from Cardinale way Mesa Mazda last year and had an excellent experience. I purchased a new 2015 CX-9 GT from Moore (the dealership that Horne bought 5 years ago) and Moore Mazda was excellent. I purchased a new 2008 CX-9 GT from Henderson Mazda and that as well was an excellent experience. As you can see I am a Mazda fan and experienced at buying new from reputable and honest Mazda dealers. Horne Mazda in neither. They are clearly using bait and switch tactics to try to get people into the dealership. Save yourself the headache and look at any of the other Mazda dealers in town. A friend had a great experience with Berge Mazda. I had a great experience at Cardinale Way Mesa Mazda.
Bait and switch specialists
Do not buy from Horne Mazda!!!!! I enquired by phone about a new 2020 Mazda CX-9 grand touring and Ken the salesman told me to come down and test drive it. I drove the 20 miles in 22 minutes. I arrived to find out that they had just sold the car they have had in inventory for over a year in the 22 minutes it took me to drive there. They were happy to let me know they had other CX-9's in inventory that they would be happy to show me. I purchased a new CX-5 GT from Cardinale way Mesa Mazda last year and had an excellent experience. I purchased a new 2015 CX-9 GT from Moore (the dealership that Horne bought 5 years ago) and Moore Mazda was excellent. I purchased a new 2008 CX-9 GT from Henderson Mazda and that as well was an excellent experience. As you can see I am a Mazda fan and experienced at buying new from reputable and honest Mazda dealers. Horne Mazda in neither. They are clearly using bait and switch tactics to try to get people into the dealership. Save yourself the headache and look at any of the other Mazda dealers in town. A friend had a great experience with Berge Mazda. I had a great experience at Cardinale Way Mesa Mazda.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase