Reviews
Write a reviewBad place
Shortly after buying a car there, I've had nothing but problems with it. They knew they sold it to me with a bad head gasket that ruined the catalyst converter. They were great when I was buying it; afterwards they were rude and condescending. Search elsewhere.
Bad place
Shortly after buying a car there, I've had nothing but problems with it. They knew they sold it to me with a bad head gasket that ruined the catalyst converter. They were great when I was buying it; afterwards they were rude and condescending. Search elsewhere.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
disreputable.
bought a car earlier this year check engine light came on brought it back twice instead of addressing problem he just cleared the light. 2 months later brought to a good mechanic said it was catalytic converter cost 1800 bucks and i know wilbur knew that and could have cared less. dishonest as the day is long.
disreputable.
bought a car earlier this year check engine light came on brought it back twice instead of addressing problem he just cleared the light. 2 months later brought to a good mechanic said it was catalytic converter cost 1800 bucks and i know wilbur knew that and could have cared less. dishonest as the day is long.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Sales and Service.
We bought a Nissan Rogue that had just been turned in on a trade. They did not have a chance to look it over before we scooped it up. Even after full payment, John had his mechanics do a full mechanical check. He took care of EVERYTHING that showed up even the things that were considered to be maintenance items due in 6 months Exceptional service all the way though. Our first time buying a care, here and we will be back.
Excellent Sales and Service.
We bought a Nissan Rogue that had just been turned in on a trade. They did not have a chance to look it over before we scooped it up. Even after full payment, John had his mechanics do a full mechanical check. He took care of EVERYTHING that showed up even the things that were considered to be maintenance items due in 6 months Exceptional service all the way though. Our first time buying a care, here and we will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Place to Buy, or for Service
One of the nicest dealerships in town! Great friendly people to deal with. Answered, and helped with all questions I had. Made my buying experience easy. Have always been a long time customer in there service department as well. They always took care of my needs. Hard to find someone in the automotive field you can trust. The guys at Wilber’s definitely take care of their people!
Great Place to Buy, or for Service
One of the nicest dealerships in town! Great friendly people to deal with. Answered, and helped with all questions I had. Made my buying experience easy. Have always been a long time customer in there service department as well. They always took care of my needs. Hard to find someone in the automotive field you can trust. The guys at Wilber’s definitely take care of their people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very poor customer service
Just called to ask about financing, the man on the phone said with a very stern voice "we don't finance here" and hung up. That is why I called, no need to be rude.
Very poor customer service
Just called to ask about financing, the man on the phone said with a very stern voice "we don't finance here" and hung up. That is why I called, no need to be rude.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Honest Dealer
This is our fourth vehicle that we have purchased from this dealership. Wilber's is very much respected in this area as a honest dealer. We were in our new vehicle in about three days. I would recommend Wilber's to anyone who is in the market to purchase a used vehicle. If they don't have what you are looking for on their lot they can get it for you. GREAT JOB WILBER'S.
Honest Dealer
This is our fourth vehicle that we have purchased from this dealership. Wilber's is very much respected in this area as a honest dealer. We were in our new vehicle in about three days. I would recommend Wilber's to anyone who is in the market to purchase a used vehicle. If they don't have what you are looking for on their lot they can get it for you. GREAT JOB WILBER'S.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Well done!
Excellent professional local service. Purchased a used vehicle and was pleased with the smooth fast process. Car has been great and I plan to take it back for maintenance.
Well done!
Excellent professional local service. Purchased a used vehicle and was pleased with the smooth fast process. Car has been great and I plan to take it back for maintenance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Dealer
Have purchased two used vehicles from this dealer. They treat you with respect & do not pressure you. I believe they were honest in their dealings and gave me the best prices they could give. They carry an inventory of very nice vehicles, well above average. The crew in the service department is friendly and very professional. Very nice people to do business with.
Excellent Dealer
Have purchased two used vehicles from this dealer. They treat you with respect & do not pressure you. I believe they were honest in their dealings and gave me the best prices they could give. They carry an inventory of very nice vehicles, well above average. The crew in the service department is friendly and very professional. Very nice people to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase