Reviews
Bought a beautiful used car there ,when they finished
Bought a beautiful used car there ,when they finished detailing it they overfilled the oil by 3.8 quarts! I would not send anyone to this dealership!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Good afternoon Mr. Fetters, our Sales Manager reached out to you today to personally address your concerns. As soon as you have a moment, please call Nabeel Alghussain at (972) 731-3000. Thank you and we look forward to speaking with you.
Terrible wait times and experience, the people work over
Terrible wait times and experience, the people work over there want’s to get you a car quickly without even explaining you the prices and the finance terms like APR and all the want is to give you car and send you back not even answering your questions and queries. And receiving is disrespectful
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We are disappointed to learn of your sentiment and would like to have the opportunity to personally address your sales concerns. If you have a moment, please give us a call at (972) 731-3000 and request to speak with Nabeel Alghussain, our Sales Manager. Thank you and we hope to get your experience completely turned around. Sonia Heredia, GM
Worst dealership to do business with in the country!
Worst dealership to do business with in the country! Do not buy a car from the dealership!
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good afternoon Mr. Fetters, our Sales Manager reached out to you today to personally address your concerns. As soon as you have a moment, please call Nabeel Alghussain at (972) 731-3000. Thank you and we look forward to speaking with you.
Excellent service and professionalism each and every
Excellent service and professionalism each and every appointment that is made. I am a loyal customer and will continue based each experience from beginning to the end.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service is excellent and employees are all very
The service is excellent and employees are all very friendly and courteous. Keep you updated on progress of service being performed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David Rivera took care of me on getting a deal on a 2025
David Rivera took care of me on getting a deal on a 2025 Honda Accord, there was a chip on the handle of the new car but David took care of it. Service is great and highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!
TaVaun, who managed my service, was absolutely wonderful!
TaVaun, who managed my service, was absolutely wonderful! He kept me informed of every step of the process, from purchasing new front tires to getting my oil change to having my emissions test done in a timely fashion. The best part for me was that TaVaun noticed that I had/have a mobility issue, so he moved my car to a spot that was safer and more accessible for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kristina Wyman, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Robert was great!
Robert was great! A 10! All the way around; please change this so I can submit with out requiring 25 words. That is my only complaint
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Sale staff (Ben) was excellent.
Sale staff (Ben) was excellent. Made the process easy. Had the vehicle we had previously discussed pulled out and ready for us to view and test drive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
It is always a pleasant experience when working with my
It is always a pleasant experience when working with my service advisor, Melanie Flowers. She explains everything and make sure I understand what kind service will be performed on my car. And I always able to get my car back in one day (that is absoloutely the best!).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair