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Holly Ridge Auto Mart

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great deal!

I needed a car at a reasonable price for my teenage son and we got the perfect car and a great deal. Bill was great and doesn’t oversell, he understood what I wanted and made it happen! This is my second car I’ve bought from them and it’s peace of mind getting that 6 month warranty. You almost never get a warranty with a used car! I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No fuss

They had what I was looking for in a truck and the deal was easy and fair. No-hassle, just the way I like it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear F150. Thank you for sharing your thoughts with us. We try our best to make the selection, test drive, and financial part of the process all as easy, straightforward and painless as possible. We appreciate your business and hope you will shop with us again. Thanks again. Bill Long Sales and Finance Manager Holly Ridge Auto Mart

Amazing car buying experience!

Overall my experience was exellent! I purchased as 2011 Ford Fusion. It was everything I was looking for in a car. The customer service was great! I explained what I was looking for and also the amount I was looking to spend. Bill took the time to make sure all of my needs were met. Bill is an amazing salesman and is definitely one of the reasons why I would do business again. I recommend anyone who is looking to purchase a nice used vehicle to shop here at Holly Rigde Auto Mart!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Andrea, thank you so much for your kind words. We appreciate your business. It was a pleasure working with you and your mother to help find you the right car. Hope it gives you many miles of good service. We will be on the lookout for mom a good pickup down the road. Again, many thanks for your business and for sharing your thoughts. Bill Long Sales and Finance Mgr

This is my third vehicle I've purchased from Holly Ridge...

This is my third vehicle I've purchased from Holly Ridge Auto Mart. Bill offers friendly, professional service. He is helpful and answers all my questions. There is never any pressure to buy, which is a plus. The paperwork goes smoothly and always done in a timely manner. Bill takes care of any problems promptly. He has clean vehicles with low mileage at a good price and you get a 6 months warranty. Bet you won't find that anywhere else. I would recommend Holly Rdge Auto Mart to anyone in the market for a good used vehicle. I won't go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a van there 9 months ago, very happy.

I bought a van there 9 months ago. Van was what they said it was. Best used car buying experience I have ever had. Fast, easy, clear. No fooling around. Bill was great, honest, straightforward. Would go there again. GTH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi GTH, Thank you for sharing your thoughts. It's good, not only to get instant feedback from our customers, but also very important to us to get longer term reviews. It lets us know that the vehicles we sell are performing for our customers "down the road." Again, thanks and hope to see you again when it's time for another. Bill Long Sales and Finance Mgr Holly Ridge Auto Mart

Excellent

Unlike other dealers we did not feel like we had to get a vehicle. Everyone was really nice. Bill helped us out in every way possible. We are very pleased with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Mbblue1, Thank you for sharing your thoughts. We are thankful you gave us the opportunity to earn your business in a non-pressuring way. We try hard to make sure it's how we do business here. Bill Long Sales/Finance Mgr Holly Ridge Auto Mart

Great Experience

Bill was very easy to deal with. Very freindly, I would definitely recommend them if you are looking for a preowned vechile. You won't be dissapointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

HCR, Thank you for your business and for your kind words. We hope you enjoy your truck and that it serves you well. Please let us know when it's time for another. Thanks again. Bill Long Sales/Finance Mgr Holly Ridge Auto Mart

A Holly Jolly Car Buying Experience

I've been searching Craigslist for two months if an effort to find a 2nd car to putter around in. Out of six dealerships that I visited and left them my phone number and what I was looking for, Holly Ridge Auto Mart was the only one that kept me abreast of cars that I was looking for in a certain price range. Jody Luman, a sales associate, would keep me up-to-date with changing inventory. I finally found what I was looking for because of her diligent efforts. I finally sat down with the owner, Bill Long, to discuss pricing. After a little "dickering", we settled on a fair price for what I was looking for. I received great customer care and had a great experience. If you are a Carolina grad or just a great Tarheel fan, this is the place to shop as Bill is a Carolina grad and brother in blue. If you can find your car here,then you can't do better than to buy it at Holly Ridge Auto Mart.......great people who actually take care of their customers......Tarheel Bill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you, Bill. It really was a great experience working with you. Getting to know our customers is one of the joys of this business. We appreciate the opportunity to earn your business and promise to work just as hard for you next time. Hope your Honda gives you many miles of great service. Thanks again. Bill Long Sales and Finance Manager Holly Ridge Auto Mart

Dealer response

Bill, Thank you for that glowing review! It was a pleasure working with you. Glad we were able to find you the right vehicle to suit your needs. (took a few tries, but we got there!) And since you have given me another mission, I am sure to talk with you soon. Thanks again Jody

Best customer service ever

Customer service was excellent Love my car Purchase was fast and easy I will buy again and would recomend to fronds and family I am so glad I purchased my car from Bill answered all questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Emily, Thank you for your kind words. It was a pleasure working with you and getting to know you. We hope you enjoy the wind in your hair for many miles to come. Thank you for your business. Bill Long Sales/Finance Mgr Holly Ridge Auto Mart

Never disappointed when visiting and doing business here.

Holly Ridge Auto, great place to find reliable used cars. People are friendly, knowledgeable & truthful. They stand behind every vehicle they sell. Have bought cars for myself, my wife and my kids & would recommend this dealer to all seeking a deal you can live with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts. It's been a true pleasure working with you for the past 20 years to provide you and your family with vehicles. We really appreciate your business! Hope to serve you for 20 more years! Bill Long Sales and Finance Manager