Bob Moore Cadillac of Norman

I spoke with the sales department to inquire about a vehicle. We worked out a deal and they had me drive from Texas to Oklahoma that night. When I got there, the vehicle was not in their possession. I could have signed documents electronically to secure the sale. I purchased the car feb 22,2022 and today is April 15,2022 and the dealership has not even sent in the appropriate documents to the state of Texas to ensure I could register my car. I called the dealership and they refused to provide a paper tag so I would not get pulled over while waiting. I will never use this dealership again.

My wife and I bought a new Escalade Premium Luxury this week. Sajid Khan was our salesman. He did a FABULOUS job of showing us the vehicle. He went into each little detail about every option and accessory on it. I've never seen a salesman that was so thorough about his or her presentation. The overall buying experience was flawless! We'll be back. Harold and Suzy Parr

I had a fantastic experience today at bob Moore. Cadillac in Norman my sales guy there Sajid Khan was very respectful and helpful to all my questions I will be coming back.

Anthone provided efficient and quality customer service. Well done, you and your team. We have not closed the deal as of yet, waiting for the vehicle to be shipped here. Rest assured I will once it arrives. They went to great lengths to accommodate my wishes.

So blessed to have Kenneth as my contact. I have a 2013 SRX and most generally he has been one to handle my checkin etc for scheduled service. He not only is totally professional but keeps me ahead with respect to future service needs. If I could give him 10 gold stars I would!!!

I have bought a 2011 Cadillac there and had good service. Then I bought a 2005 Corvette Nov 2018 right before Thanksgiving. Everything was fine until I took it back a week later to have the new front brakes installed. I pulled out of the service area after being serviced, Mirror fell off someone broke it detailing it. So they ordered. Then I left the service area again an Almost got on interstate I-35 thank God I didn't. Took a side road back home, heard a pop. I left a stop sign an got to about 45 mph the front end started shaking bad so I hit the brakes to slow. BLAM front tire come off I slid sideway into on coming traffic. Tire blew the fender off an I was wedge against the drivers door. I was lucky no one hit me. Dealer failed to tighten the drivers side lug nuts. Took 6 weeks to get my Vette back. I will NEVER do business with these folks again. Then 6 months later they had the nerve to call me to bring my Caddy and Vette in for service. LOL

A overall good experience in buying a new CT 5 Cadillac passenger car! A enjoyable day and good salespeople! From our sales lady Heather to finishing up the sale with Thomas!

Eric was great! Everyone I dealt with today treated me like I was an important customer and like they were glad I was there. I found the car I wanted and the purchase process was fast and easy. Could not have been a better experience.

Bought two cars there, first time it was a great experience. Second time was horrible. Had the car over a week they still harassing us

Had a rocky start because of a misunderstanding. Once on the same page, all went extremely well. Worked with Eric and Jason and the outcome was outstanding. Great deal on exactly what I wanted. Will definitely return when wanting to buy another vehicle.