Reviews
I would refer anyone and everyone to Legacy Nissian, nice
I would refer anyone and everyone to Legacy Nissian, nice folks and they treated you with outmost respect and so very kind. They try every way to help you, they don?t give up until they try absolutely everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Jennifer, for your kind words! We’re thrilled to hear you had a great experience at Legacy Nissan. Our team is always here to help and ensure your needs are met. We look forward to serving you again. If you need anything else, feel free to let us know. Have a wonderful day!
Friendly staff.
Friendly staff. Helpful in everyway. From picking the right auto to knowledgeable about finacing the auto.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are happy to hear that you found our staff friendly and helpful. It’s great to know that we were able to assist you in selecting the right vehicle and provide you with the necessary financing information. Your satisfaction is our top priority, and we are glad we could make your experience positive. Thank you again for leaving us this response! ~Charlotte Creech, Client Advocate at Legacy Nissan
Excellent dealership, outstanding salesperson, excellent
Excellent dealership, outstanding salesperson, excellent service department great advice, complete knowledge of product very welcome experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bobby, Thank you so much for your fantastic review! We’re delighted to hear that your experience at our dealership was positive. Our goal is to deliver exceptional service to each and every guest, and it’s gratifying to know that you had a wonderful experience with us here at Legacy Nissan! Thanks again. ~Charlotte Creech, Client Advocate at Legacy
Hi Bobby, Thank you so much for your fantastic review! We’re delighted to hear that your experience at our dealership was such a positive one. Our goal is to deliver exceptional service to each and every guest, and it’s gratifying to know that you had a wonderful experience with us here at Legacy Nissan! Thanks agian ~Charlotte Creech, Client Advocate at Legacy Nissan
A Great place to buy a car.
A Great place to buy a car. Everyone will work with you. Everyone was also very nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! Please feel free to reach out if you need anything, we are always happy to help!
We have been coming to Legacy Nissan in London, KY since
We have been coming to Legacy Nissan in London, KY since 2011. We have purchased numerous vehicles through them during that time. We have purchased two used and one new vehicle with them in the last 4 months.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your continued loyalty and for sharing your positive experience with us, Eelmore! We’re thrilled to hear that you’ve been a part of the Legacy Nissan family since 2011 and that you’ve had such great experiences with our team. It’s wonderful to know that you’ve found our service consistently reliable and that you’ve trusted us with multiple vehicle purchases. If there’s anything more, we can do for you, please don’t hesitate to reach out to us at ccreech@drivelegacy.com. We look forward to serving you again in the future!
Hi E. Elmore, Thank you for your continued loyalty and for sharing your positive experiences with Legacy Nissan. We are thrilled to hear that you have been a part of our family since 2011 and have trusted us with purchasing numerous vehicles over the years. Your satisfaction is our top priority, and it’s wonderful to know that we have met your expectations with both our new and used vehicles. We truly appreciate your business and look forward to serving you for many more years to come. If there is anything more we can do for you, please don’t hesitate to reach out. ~Charlotte Creech, Client Advocate at Legacy Nissan
This dealership is a joke for sales and service I would
This dealership is a joke for sales and service I would recommend to go literally anywhere else. No one can do what they say warrenty work apparently will not get done period they’ll leave your car on the side of the road for a week before calling with a different story and the ring leader is their sales manager jake who is a useless human being hopefully he treats his wife better but I doubt it her boyfriend probably does though.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Purchased my vehicle June/2024 used with 21,000 miles on
Purchased my vehicle June/2024 used with 21,000 miles on it. I absolutely love it and I cannot say enough good things about Jake Smith and Bob Ellis for listening and making it happen. This is the second vehicle I have purchased from them. I loved my first one and I went back for the second. Bryon Roberts made the signing of all paper work so easy and smooth. Thanks guys! I love Legacy Nissan and the all the team. Yall are great people!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diane, thank you for your kind review; we are happy to pass along your comments to the team here at Legacy Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks for your continued business! ~Charlotte Creech, Client Advocate at Legacy Nissan
I have been servicing with Legacy Nissan for fifteen
I have been servicing with Legacy Nissan for fifteen years now. The service staff is friendly, knowledgeable, and informative! The waiting area is clean and comfortable; the coffee is good and the restrooms are well maintained. I highly recommend this service department!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My mother got done so bad here and they KNOW it!
My mother got done so bad here and they KNOW it! Jake and Kevin were absolutely awful!!! Thankfully she’s traded elsewhere and is VERY happy with the service and the trade!! I would suggest STAYING FAR FAR AWAY from this place! She got LIED to so bad!! I would not trade nickels with these guys!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Awful dealership
Awful. First of all instead of sitting me with the F&I person my salesman kept going back and forth. I finally had to get up go to his office and tell him this was crazy back and forth. Then after signing papers and taking the vehicle home. I’ve been harassed for over a week needing a pay stub. I’ve emailed several gave them my HR number still not good enough. Also ask if gas tank would be filled up and was told no it had enough in it. This dealership is awful
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We do apologize for your dissatisfaction, sometimes there is back and forth involved when trying to put a deal together that suits the customers needs and desires, it can be a little tiresome. As far as the pay stub issue, our sales manager said he explained to you that lenders do not accept screenshots of pay stubs and screenshots are all the you have provided. It was his understanding that you were going to stop with a hard copy of the pay stub. We are willing to assist you in any way that we can. Please feel free to contact us or stop by the dealership. Charlotte Creech | Client Advocate | Legacy Nissan | ccreech@drivelegacy.com | 606.330.7002