Lone Star Toyota of Lewisville

In take for recall service was quick. Updates on progress was timely with MStatus app. Inspection came up with plausible items of which I agreed. I will return for service in the future.

I have lost the the best service writer ever. Having to start over , giving them a shot at regaining my confidence in quality work . I have had some questionable recommendations in the past . I had a good experience, I just wish the service manager would have returned my phone call . Kole took care of me today . He was great . Professional, courteous and social. We will see how things progress. VOODOO BLUE

Very fast, no pushy kind of service. reasonable price …I will highly recommend them for service needs..

Hands down rudest sales person we have ever experienced. We were prepared to trade in and pay cash for a vehicle. They tried to convince us to finance. We declined. They said tell us your cash purchase but we won't negotiate. If you don't like it you can go somewhere else and do business with someone else. Rudest sales person ever. His name was Miguel. I am shocked at rude his behavior was. He wouldn't get his way at how the negotiations were going so he got frustrated and changed his demeanor and tone after a few minutes. We tried to address with management Miguel's demeanor and rude behavior. No one had addressed it nor apologized for this employee's behavior. We eventually walked out. Would never ever ever ever do business here nor give them our money for how they treated us. Stay as far away from this place as you can. There are other dealerships that can treat customers with respect and professionalism. If you attempt to do business with this dealership, hopefully you will be never encounter Miguel. It seems like his trigger word is "finance". If you decline or try to finance outside of their department, he will flip on you in a hot second. Consumer beware!

Good service as always. Nice waiting areas. Always enjoy getting a car wash, too, as part of the service.

Wonderful customer service and care will recomond to friends and family for there future need.

After Eric took over was handled professionally 👍, truck was in shop for oil change/catalytic converters got stolen took 2 months to get repairs completed???

Service call person work for them to make their commission So there will try to make big ticket

My experience has been mostly positive. Improvement could be made in the area of greeting customers on arrival. A friendlier attitude by service advisors needs to happen.

Stefan Walton was outstanding, Polite , Sufficient and Professional and the environment was clean and welcoming.