Gregg Young Chevrolet

Gregg Young Chevrolet is a great place for service, very friendly and knowledgeable. I would highly recommend them for all your vehicle needs

Logan was fantastic in helping me with everything that was necessary to be fixed. I appreciate you Logan and Gegg Young

I took my car to Gregg Young Chevy on March 18th, 2025 to have my car looked at because my rear brakes were squeaking. They told me that I needed new brakes, new rotors, a new alignment, as well as a fuel induction service. All told, this would cost over $1,000 just for the whole thing. I decided to wait because I needed to talk to my husband to work out the finances. We did a little research and boy were we shocked! First off, my car has under 30,000 miles on it and the fuel induction isn't due until 60,000 miles! I took the car to Christian Brother's Auto to get another estimate and they did a 96 point thorough inspection which turned out to be even better than GY's "WORLD CLASS" inspection and and found nothing wrong with my brakes or rotors! They did the alignment for free, and their inspection found that the squeaking was due to moisture and no brake replacement was needed! How can one repair shop say that I need all this stuff when the second one says I don't? It has become apparent to me that Gregg Young's only motivation is to make money! I will no longer be bringing my vehicle or my husband's vehicle to Gregg Young for service or purchasing a vehicle from Gregg Young Chevy again!

Oil/filter change, other filters checked and changed, all work completed quickly and on my way.

The car was fixed under warranty after some confusion about a gasket. That was fine. My issue with GY Chevy was that my hood & 2 doors and inside driver door had multiple visible dirty handprints. Some tech had very dirty hands. Let’s clean up better please.

Excellent experience on buying an equinox ev. Junior was an excellent salesperson. Recommend this dealership.

My car buying and service experience at this dealership has been a nightmare. I purchased a used Subaru on December 23rd, and the entire process was a disaster. My husband spent hours going back and forth with an intern, a salesperson, the finance manager, and the sales manager just to get clear numbers. The intern repeatedly said, “I’m just an intern; I don’t handle that,” which was ridiculous. It took forever to finally speak with someone who could provide actual numbers. They used shady tactics like payment packing, and their documentation fee was outrageous—pure profit for them. I put a deposit down in the morning, and when my husband went to test drive and negotiate the price, they would only drop it by $500. I knew how much they gave the person who traded it in, so I wasn’t happy. My husband asked if we could come back the next day because I wasn’t 100% sure, and I was working until they closed. They refused, saying they’d have to refund my deposit and put the car back on the lot, even though I had put the deposit down less than six hours earlier. After purchasing the car, I reviewed the service history and contacted the previous shop that maintained it. That’s when I found out it needed a new engine due to low PSI. I called the service department, and they agreed to run a compression test while it was in service for a wheel bearing (took 11 days BTW). The test came back “fine,” but Subaru-certified technicians later confirmed it was NOT fine. Peyton claimed that Gregg “stands behind the vehicles” they sell and “doesn’t want to see his name on the side of the road.” That’s laughable because we’ve been stranded TWICE in the past month. When I called the GSM about the issues, Andy dismissed Subaru’s findings, saying, “We have to go off what our service department says.” Of course, their techs claimed it was fine, but they didn’t perform the test properly. I requested detailed results, and a month later, I still haven’t received them. Worse, the service department broke multiple things while working on the wheel bearing. If they can’t replace a simple wheel bearing without causing more damage, why would I trust them to test my engine properly? Subaru’s standard PSI range is 142-175 per cylinder, there can’t be more than a 7PSI difference between a cylinder. The car’s results were Cylinder 1: 125 PSI, Cylinder 2: 117 PSI, Cylinder 3: 130 PSI, and Cylinder 4: 130 PSI, all below standard. A 13 PSI difference is catastrophic. 3 Subaru-certified techs confirmed the engine needed replacement, but Gregg Young’s non-certified techs insisted otherwise. I also addressed concerns about the 30-day powertrain warranty. Both the salesman and the finance manager assured me multiple times that it covered the vehicle despite modifications. However, when the warranty inspector looked at it, he immediately denied the claim due to modifications. Andy made excuses, saying, “The finance manager didn’t know it was modified.” That’s a lie because I signed a paper before the warranty stating that I knew it was modified! To make matters worse, they offered to sell me a $3,000 extended warranty. Imagine if I had bought it, it would’ve been useless! I planned to purchase an extended warranty after the 30-day one expired, but couldn’t because you can’t buy one for a non-operational vehicle. End of sale, I received no follow up. The dealership refused to renegotiate the price to cover even a fraction of the $11,000 repair bill, even though I had just spent $16,500 on a car and $7,000+ on cosmetic items and body repair on a vehicle I can’t even drive. Eventually, they agreed to take the vehicle back on February 8th. But now it’s February 28th, and I STILL haven’t received my refund! They’re holding over $6,000 of my money. My husband and I have been forced to share one car for weeks because they refuse to return my money in a timely manner. There’s so much more I could say, but I’ll leave it at this: RUN and don’t look back!!!

I inquired about a 2009 Cobalt they had for sale. Dealer reached out initially by text message and told me they would confirm the car was available and then I never heard another word from them. Poor customer service and clearly they do not care about selling a car.

Had been looking awhile for a truck. Gregg Young had one come up on their site. Stopped one day to look as it was what I was looking for ie. year, miles price. Checked the next day and it had dropped $500. Ran in and picked it up. Ernie was very easy to work with!

Another great job by Gregg Young Service Department. We had Brandon Webb as our Service Advisor & he was fantastic. He kept us updated & even got a loner car for us which was so helpful. We will be sure to recommend Gregg Young to all of our family & friends. Thanks Again Warren Rushing