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21 Century Auto Group

(4,503 reviews)
Visit 21 Century Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 9:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 9:00am–9:00pm
Tuesday 9:00am–9:00pm 9:00am–9:00pm
Wednesday 9:00am–9:00pm 9:00am–9:00pm
Thursday 9:00am–9:00pm 9:00am–9:00pm
Friday 9:00am–9:00pm 9:00am–9:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(877) 782-7148 (877) 782-7148

Reviews

(4,503 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 21 Century Auto Group from DealerRater.

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Walk-in

With Steve's assistance and knowledge of the vehicles and inventory, I was able to find the perfect car. 21 Century had so many cars to choose from and the prices made it affordable to purchase my dream car. Awesome dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The right price

When I purchased my vehicle at this dealership a month ago, I was hesitant to sign the deal. I read a lot of reviews online and didnt know what choice to make. I looked at other dealerships and couldnt stand how pushy the salesman were but most of all, the prices for the car I wanted required me to settle for a vehicle with high mileage most of the time. Finally I took the risk. On April 10th I stopped by 21st Century Auto. Joseph was the first salesman I saw and he assisted me throughout. I could write a lot about this dealer but in all I think everyone looking for a great vehicle with a low price not wanting to settle for mediocrity should stop by this dealer. Ive had my vehicle a couple of weeks and still extremly happy with my entire experience & purchase,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The right price

When I purchased my vehicle at this dealership a month ago, I was hesitant to sign the deal. I read a lot of reviews online and didnt know what choice to make. I looked at other dealerships and couldnt stand how pushy the salesman were but most of all, the prices for the car I wanted required me to settle for a vehicle with high mileage most of the time. Finally I took the risk. On April 10th I stopped by 21st Century Auto. Joseph was the first salesman I saw and he assisted me throughout. I could write a lot about this dealer but in all I think everyone looking for a great vehicle with a low price not wanting to settle for mediocrity should stop by this dealer. Ive had my vehicle a couple of weeks and still extremly happy with my entire experience & purchase,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Diego at 21 Century Auto Group

I recently purchased my car at 21 Century Auto with Diego. He was so helpful and really helped me with a credit issue I ran into. The finance department helped me with my credit and everything turned out a lot better then I expected. I am really happy and would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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service

I purchased my vehicle, a BMW I series almost 6 months ago. Overall, I was extremely pleased to have found the vehicle of my dreams for the price I had when I met up with Jeff at 21 Century. Time has passed and I have continued to be happy with my car. A good friend of mine was also looking to purchase and I recommended 21 Century but he decided to go elsewhere. What a dummy- he was totally ripped off. He and I now both take our cars to this dealer for service. Recently last week I took my car to get service due and Rafael was great. My car is running smoothly and my alerts were reset. I wanted to take some time to let others know how happy I am with everything and also let the staff know how my appointment went.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Well deserved

I cant even count the number of dealerships I visited before finally coming across 21 Century dealer. I originally called them while in Miami and they set me up with a great salesman. He stayed in continuous contact with me- sent me emails of the vehicles I was interested in and set me up with an appointment when I got back home. Everything ran so smoothly. Upon arriving he had all of the information I needed regarding the top 3 cars that interested me the most. I test drove these vehicles and everything was great. Eventually I made my choice and went with a car I reviewed online. I would recommend this dealer to anyone looking not just for the best car but the best customer care.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rafael was very helpful/ service due

I purchased my vehicle, a BMW I series almost 6 months ago. Overall, I was extremely pleased to have found the vehicle of my dreams for the price I had when I met up with Jeff at 21 Century. Time has passed and I have continued to be happy with my car. A good friend of mine was also looking to purchase and I recommended 21 Century but he decided to go elsewhere. What a dummy- he was totally ripped off. He and I now both take our cars to this dealer for service. Recently last week I took my car to get service due and Rafael was great. My car is running smoothly and my alerts were reset. I wanted to take some time to let others know how happy I am with everything and also let the staff know how my appointment went.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love my car and specially the price i paid

bought a 2005 Nissan maxima with 89,000 miles on it for $5,000. I think that was a great price. The car was super clean, new tires all around, and all matching. The alloy rims were clean, a few dings but overall the car is nice. The price was nice, the salesman Jason was helpful. Even took me to Barnes and nobles while the car was being cleaned. So I'd say that my experience went well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great business

I was searching for a Chevy Corvette online and I came across 21st century Auto Group website. They had the Corvette I wanted at a great price so I called and made an appointment. I was skeptical at first because I thought the price was too good to be true. Well I went to a dealership and was greeted by a Salesman mean Jeremy. I explained too Jeremy what car was looking for the etc.Jeremy went above and beyond he got the car ready for a test drive and we went. He knew this car in and out if he didn't go into such detail I probably would've passed on it. Overall if he didn't take the time to break down everything from price service and finance I most likely would have walked away and kept looking. I would definitely recommend this dealership to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Experience

My husband and I were in the market for a gently used/pre owned Range Rover Sport and made our way to 21st Century Auto ,first impressions are lasting impressions. We were immediately greeted by Raphael, he was professional and willing to assist us. Most would say this is the role of a sales agent, but this was different. My husband and I didn?t agree on the vehicle and Raphael provided us with various options, we landed on another SUV that we both absolutely love and most importantly reasonably priced!! Raphael and his team worked hard to put us in the vehicle of our choice and let me tell you it wasn?t easy? We left the dealership with a SUV we love and a NEW FRIEND!!! I would absolutely refer my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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