Reviews
highly recommend
Couldn't ask for a more friendly staff! Diego and Carina were very knowledgeable and extremely helpful in the decision-making process...highly recommend! Thank you 21st century auto group!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good dealer with perfect stuff
Lawrence is an awesome Saleman and was really helpful. Fast worker! Also, Carina, finance manager was fast! Thank you 21 auto group for my Ford! 5 Strars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy with this dealership
I had an amazing experience with Justice. He was very engaging, thorough, helpful and informative. I felt like I were valued customers and that he was extremely sensitive to my needs. I plan to come back and buy one more car; especially since Justice was such an excellent example of " real customer service".
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lawrence
John with Lilia and looked at some cars for my wife. Was a great experience, super helpful and didn't make me feel pressured. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
5 stars review
Such a wonderful, stress-free experience! The staff is very friendly and welcoming. You tell them want you want and 21st century auto group makes sure to fulfill every need! I highly recommend them for everyone! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I like their customer service, they are really the best
Justice is the true definition of excellent customer service and I will return in the future as well as highly recommend him to anyone in need of a vehicle! So, thank you very much 21st century auto group team for the great deal and perfect experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
happy of my deal
21 century auto group is fast and efficient. Best prices on used cars. Diego and Lilia is the best salesman and finance manager I've came across in my experience. Thank you again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
good review
John was so great helping me find a car. I walked away with an awesome deal, and he was very easy to talk with and deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just got my new suv from 21centuryautogroup
Very happy five star service Eric A Zagadou was excellent in finding the right suv for me I? will definitely recommend this dealership again happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Classic bait and switch
They did the classic bait and switch. I drove 111 miles from Pa. to purchase a 2013 Mercedes from 21st Century Auto Group. I verified two hours prior to arrival that the vehicle was there. Upon arrival the sales associate Eric stated the vehicle was not there. He wanted to sell me another vehicle that was more expensive. This place is a joke. No one cared it appeared to be business as usual. I hope people get to read this and heed my warning. Do not shop here for your vehicle. Oh the place is smaller then it looks like on the website. WHAT A JOKE!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car