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21 Century Auto Group

(4,503 reviews)
Visit 21 Century Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 9:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 9:00am–9:00pm
Tuesday 9:00am–9:00pm 9:00am–9:00pm
Wednesday 9:00am–9:00pm 9:00am–9:00pm
Thursday 9:00am–9:00pm 9:00am–9:00pm
Friday 9:00am–9:00pm 9:00am–9:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(877) 782-7148 (877) 782-7148

Reviews

(4,503 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 21 Century Auto Group from DealerRater.

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highly recommend

Couldn't ask for a more friendly staff! Diego and Carina were very knowledgeable and extremely helpful in the decision-making process...highly recommend! Thank you 21st century auto group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good dealer with perfect stuff

Lawrence is an awesome Saleman and was really helpful. Fast worker! Also, Carina, finance manager was fast! Thank you 21 auto group for my Ford! 5 Strars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy with this dealership

I had an amazing experience with Justice. He was very engaging, thorough, helpful and informative. I felt like I were valued customers and that he was extremely sensitive to my needs. I plan to come back and buy one more car; especially since Justice was such an excellent example of " real customer service".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lawrence

John with Lilia and looked at some cars for my wife. Was a great experience, super helpful and didn't make me feel pressured. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

5 stars review

Such a wonderful, stress-free experience! The staff is very friendly and welcoming. You tell them want you want and 21st century auto group makes sure to fulfill every need! I highly recommend them for everyone! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I like their customer service, they are really the best

Justice is the true definition of excellent customer service and I will return in the future as well as highly recommend him to anyone in need of a vehicle! So, thank you very much 21st century auto group team for the great deal and perfect experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

happy of my deal

21 century auto group is fast and efficient. Best prices on used cars. Diego and Lilia is the best salesman and finance manager I've came across in my experience. Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

good review

John was so great helping me find a car. I walked away with an awesome deal, and he was very easy to talk with and deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just got my new suv from 21centuryautogroup

Very happy five star service Eric A Zagadou was excellent in finding the right suv for me I? will definitely recommend this dealership again happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Classic bait and switch

They did the classic bait and switch. I drove 111 miles from Pa. to purchase a 2013 Mercedes from 21st Century Auto Group. I verified two hours prior to arrival that the vehicle was there. Upon arrival the sales associate Eric stated the vehicle was not there. He wanted to sell me another vehicle that was more expensive. This place is a joke. No one cared it appeared to be business as usual. I hope people get to read this and heed my warning. Do not shop here for your vehicle. Oh the place is smaller then it looks like on the website. WHAT A JOKE!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.