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21 Century Auto Group

(4,503 reviews)
Visit 21 Century Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 9:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 9:00am–9:00pm
Tuesday 9:00am–9:00pm 9:00am–9:00pm
Wednesday 9:00am–9:00pm 9:00am–9:00pm
Thursday 9:00am–9:00pm 9:00am–9:00pm
Friday 9:00am–9:00pm 9:00am–9:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(877) 782-7148 (877) 782-7148

Reviews

(4,503 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 21 Century Auto Group from DealerRater.

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Thats was great expirience!

21 Century Auto Group are absolutely fantastic!!! They know what needs to be done, what can wait until next time, and what isn't a problem at all. They keep our 12 year old BMW running and looking like a new vehicle. Thanks for work 21 Century Auto Group! We always receive a phone call to discuss what was done and later on to make sure we were happy. They have the best quality and customer service anywhere! Thanks especially for John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service

Excellent Customer Service. Our Sales Rep.Diego was very knowledgeable of the inventory and the different models and answered all of our questions and concerns. He was already waiting for us in the parking lot as we arrived! Very pleased with his level of expertise! Would recommend to anyone. Thank you 21st century auto group team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I like their customer service

First time with 21st century auto group and it was a bit of a long process, but it was well worth the wait. Overall great place, amazing vehicles and great team! Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you so much

Great Customer Service by salesman Garry on Monday. As a result im happy with my Audi A7 2015. Good dealer and great list of cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

nice expierence

If you are in the market to buy a car, I recommend Diego. Diego has been in the business for 10 years and is a true professional that knows the business. This is my second car from him and 21st century auto group and I am truly Happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you 21 auto group team for the great job

Entire process was seamless! This was my 3rd car buying experience with this dealer. I told the 21 auto group team what car I wanted and less than a week later I was in the exact car I wanted! Will never buy a car Any other way! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best dealer for me

Highly impressed with this dealer and service we received. The entire staff, sales to financing was knowledgeable, courteous and eager to ensure our complete satisfaction. They have earned a loyal customer and one who will surely recommend the dealership to friends and family. 21st century auto group the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

WORST DEALERSHIP OF ALL TIME. SUCH A SCAM.

I live 3 hours from this dealership and called the day before to confirm information on a car that they had that I was ready to purchase if everything checked out because I did not want to waste my time driving up there. They assured me that the car was in the showroom and was in mint condition. They stated I would be paying list price plus tax, tags, & registration. I asked about documentation fees etc and was told there were no hidden fees. I got to the dealership the very next morning only to find out that they did not have the car because it was at the shop getting some maintenance (come to find out they NEVER had the car in their possession to begin with they only posted it up on the website to lure buyers to the dealership). Not only did they lie over the phone about having the car, they lied about the price because there were tons of hidden fees. An $18,000 car was somehow going to come out to $23k with all the hidden fees that they tack on at the end (mind you the price is so low because they account for rebates that they offer, but no one actually qualifies for). They lie on their website and flat out lie over the phone just so they can get you in there and try to talk you into a different car. Moral of the story: LISTEN TO THE REVIEWS AND RUN FAR AWAY FROM THIS SAD EXCUSE OF A DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great stuff

My sales advisor Garry , Is the best advisor at 21st century auto group as for me. He is very professional, knowledgeable and helpful. He treats the clients like family. I would highly recommend him to everyone👍👍👍👌

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

That's was great!

The people at 21st Century Auto Group are so good at their job, made things easy. This isn't the first dealer ship I have been to. Been looking for a while but everywhere I have been to wasn't helpful or had what I want. But this place was great, had the car I want and at the right price. Thank-you to all who help me today, espacially for John and Carina!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.