Skip to main content

21 Century Auto Group

(4,503 reviews)
Visit 21 Century Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 9:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 9:00am–9:00pm
Tuesday 9:00am–9:00pm 9:00am–9:00pm
Wednesday 9:00am–9:00pm 9:00am–9:00pm
Thursday 9:00am–9:00pm 9:00am–9:00pm
Friday 9:00am–9:00pm 9:00am–9:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(877) 782-7148 (877) 782-7148

Reviews

(4,503 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 21 Century Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Car for me!

Danny was super dedicated in helping me find the best Car for me!, Very knowledgeable and patient, professional and effective in his work. He got me the Best Deal Ever, I Love My Car!?? Danny, thank you very much for your help! Every dealership should have people like Danny!.????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks!

Had a great experience at 21st century auto group, Mario Salesman was so awesome. They did everything in their power to get me into the car I wanted. I would recommend them to everyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2009 Mercedes CLKfor $7500 is BS!!!

The 2009 Mercedes-Benz CLK-Class for $7500 is not really for sale. Its just scam to get you in the dealership. Car is still listed but not available. I don't believe is was ever for sale. Waste of time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We loved it!

My husband search diligently for the best deal on a 2015 Camaro double cab with a V6 engine. 21st century auto group offered an amazing sales price with all the incentives. Yes, the incentives were actually applied! Diego had the truck we were interested in clean, ready, and waiting for our test drive. We loved it! В We bought the truck and drove it home in less than two hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

BUYER BEWARE!!!!!

BUYER BEWARE!!!!!! I bought a 2012 CLS 550 from this dealer 3 weeks ago. Like the below reviews point out. All the salesmen are trained to try to up sale the car by $3,000 as soon as you sit down with them with their rebate BS. Ignore their BS they will drop their pants as soon as you call them on it. After getting the car for the price I was willing to pay. I agreed on a deal. This is where the fun started lol!! Pay attention to all charges on your invoice. They don't itemize charges and just throw lump sums at you to confuse you. Total up your tax and make sure its right!! The tax on my vehicle was $1,556 the tried to nail me for $2,289 and when i called them on it they said they made a mistake??? BE AWARE WHAT EVER THEY GIVE YOU OFF THE CAR THEY WILL TRY TO SNEAK BACK INTO THE PRICE WITH BS FEES!!!! DO NOT ALLOW THEM TO DO THIS. After all this BS it even gets better. They were so sneaky an untrustworthy that i had the car looked at by my mechanic right after i purchased the car. What do you think is coming next? Of course the car had a severe engine leak. Now i live in Pennsylvanian so i had my local repair man fix the car so i did not have to drive 2.5 hours to have these Scam artist fix the issue that should have been rectified before they sold me the car. Now the car was sold with a 60 day 50/50 warranty which is COMPLETE BS!!!! Repair was $1,189 which i presented to them for reimbursement as the car was one week old from purchase. THIS WAS THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE!!! THEY FLAT OUT REFUSED TO EVEN SPLIT THE BILL WITH ME STATING YOU BOUGH A USED CAR??? WHAT DO YOU EXPECT US TO DO?? This place is a complete joke!!! What they didn't know is my brother is a lawyer in NJ. They think they can get away with this....THE JOKE WILL BE ON THEM!! All the positive review son here are mostly made up by them. DO NOT BUY ANY CAR FROM THESE BUNCH OF CROOKS!!!! I've attached a few pics to verify the engine leak the car had that they sold me and refused to fix!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DO NOT BUY BUYER BEWARE

BUYER BEWARE!!!!!! I bought a 2012 CLS 550 from this dealer 3 weeks ago. Like the below reviews point out. All the salesmen are trained to try to up sale the car by $3,000 as soon as you sit down with them with their rebate BS. Ignore their BS they will drop their pants as soon as you call them on it. After getting the car for the price I was willing to pay. I agreed on a deal. This is where the fun started lol!! Pay attention to all charges on your invoice. They don't itemize charges and just throw lump sums at you to confuse you. Total up your tax and make sure its right!! The tax on my vehicle was $1,556 the tried to nail me for $2,289 and when i called them on it they said they made a mistake??? BE AWARE WHAT EVER THEY GIVE YOU OFF THE CAR THEY WILL TRY TO SNEAK BACK INTO THE PRICE WITH BS FEES!!!! DO NOT ALLOW THEM TO DO THIS. After all this BS it even gets better. They were so sneaky an untrustworthy that i had the car looked at by my mechanic right after i purchased the car. What do you think is coming next? Of course the car had a severe engine leak. Now i live in Pennsylvanian so i had my local repair man fix the car so i did not have to drive 2.5 hours to have these Scam artist fix the issue that should have been rectified before they sold me the car. Now the car was sold with a 60 day 50/50 warranty which is COMPLETE BS!!!! Repair was $1,189 which i presented to them for reimbursement as the car was one week old from purchase. THIS WAS THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE!!! THEY FLAT OUT REFUSED TO EVEN SPLIT THE BILL WITH ME STATING YOU BOUGH A USED CAR??? WHAT DO YOU EXPECT US TO DO?? This place is a complete joke!!! What they didn't know is my brother is a lawyer in NJ. They think they can get away with this....THE JOKE WILL BE ON THEM!! All the positive review son here are mostly made up by them. DO NOT BUY ANY CAR FROM THESE BUNCH OF CROOKS!!!! I've attached a few pics to verify the engine leak the car had that they sold me and refused to fix!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

service is excellent

Customer service is great , they work hard to get the good payment and the car your more comfortable. Diego helped me find the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lawrence and Carina made it happen for us and we w

Lawrence and Carina made it happen for us and we were so pleased to have stopped in on a whim. We are so happy with our x6... and the wonderful customer service from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My review

John made the experience painless and took great care of us. He was thorough and made sure there were no surprises and explained everything in the sales process step by step. As a fellow sales professional, it was a pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bait n switch. Don’t bother

Called and spoke with Liza Perez their internet sales person and assured me the car was available. We drove 40 minutes to get there. Moe the sales person checks on the car and says I have good news and bad news. The car is available but there is frame damage But good news we have other similar civics here for you to choose. He asked why we we’re leaving because we have other civics just with higher mileage. I replied, we can’t trust this foolership. What other lies and deception will you give us? Thanks for wasting our time. Would give negative stars if possible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No