Reviews
Great service
Sean and the others were fantastic. The speed to repair my car was was short and the ability to get a rental car was so convenient .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you so much for taking the time to leave this wonderful review. We're elated to learn that Sean and the rest of our team provided you with a fantastic service experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Nick Salerno, General Manager 855-423-4349
My car advenger
We had a great service to the point what I needed at the time of my visit. Take care of the change of oil in the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eve, we appreciate you taking the time to provide us with your positive feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Nick Salerno, General Manager 855-423-4349
Great Service
Excellent Service Advisor, Brian Peterson. overall customer satisfaction, helpful, knowledgeable. Kept me in the loop on when it would be completed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, thank you for writing this amazing review of our dealershipWe strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Brian did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Nick Salerno, General Manager 855-423-4349
Good service And clean area.
Good service thanks for my new Dodge journey Emilio And Jaycob thanks great people
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us your positive review. Congratulations on your Dodge Journey! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Nick Salerno, General Manager 855-423-4349
quality work
Work done in a timely fashion great customer service just clean your hand prints off of the vehicles when done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donnie, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Nick Salerno, General Manager 855-423-4349
GREAT SERVICE
WAS UPDATED ON ISSUES MY VEHICLE HAD IN A TIMELY MANNER AND SERVICE ADVISOR WAS WONDERFUL AND FACILTIY WAS CLEAN
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ashley, thank you for taking the time to leave us this terrific feedback! We plan to continue giving informative and wonderful customer service and a clean place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Best regards, Nick Salerno, General Manager 855-423-4349
oil change
Like the idea of a express lane for oil changes so you do not have to make a appointment anymore
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carlton, we appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Nick Salerno, General Manager 855-423-4349
Typical Auto Dealer Waiting Room
I liked that there was coffee made all the time. The chairs were comfortable. Clean dry environment. Personalized customer service was a nice touch. A pretty good experience as far as dealerships go. They all need improving.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback, Keith. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Best regards, Nick Salerno, General Manager 855-423-4349
Great service
Tom was a very good in helping me w my service. He went above and beyond to get my truck done. He's a great asset to your company
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Veronica, we appreciate the time it took for you to leave us this wonderful feedback! You're right, Tom is a great asset to our team and it's encouraging to hear that he went above and beyond for you during your visit. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Nick Salerno, General Manager 855-423-4349
Sales
Our sales representative was knowledgeable and friendly which makes a difference is the comfortable level in perspective buyers. As well as the follow-up text, showed us that the Napleton store in Kissimmee is mindful of the customer which ultimately works fabulously towards the bottom line.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Martin, we appreciate the time it took for you to leave us this feedback! It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Nick Salerno, General Manager 855-423-4349