Kendall Lexus of Eugene

Amazing experience from all we came in contact with during this experience. Huge shoutout to Michael, Mike and Tammy!!

Greg is an outstanding salesman! I will definitely buy from Lexus again!

I had been corresponding with a sales rep on line and after a week went to purchase a new car. I was impressed with the profession staff and how smooth the sale went. I received a good price for my trade in and purchased a wonderful lexus. I was in and out in four hours.

All sales and closing people were very good and efficient

I bought a Lexus ct 200h about a month ago, everyone loves the car! We have taken it from Eugene to Portland, as well as Eugene to San Jose, CA and the car met all of my expectations. I?m happy with the car, the warranty through the dealership, the financing process, and the Kendall sales rep I worked with when I started looking for a car over at Kendall Honda in Eugene, Jordin Denney. Along with Neal Manser at Kendall Lexus, I was able to find a compact hatchback that was newer and overall cheaper than my older Subaru, and got an acceptable trade-in value for my older car. When we need to replace another older car of ours, I will actually be looking forward to working with this dealership again!

It was our pleasure to meet Mr.Escobar. my SC was a mess from being worked on by other people. He went all out to take care of all of it's problems. He had my car transported so they could diagnose the problems. The service was far above and beyond. My car in running like a new car. I can't say enough good things about him and Kendall Lexus.

It was a great experience. My wife and I were pleased with the service.

On 3/20 my wife and l took our 07 ES 350 in for a factory airbag recall. We were told a mice had made a nest ( they claimed to have a picture which was never shown to us) in the air conditioning system and the filter had to be replaced. That $20 part cost us $267 to have installed. They also recorded all four tires needed replacing despite Les Schwab rotating and replacing two less than a year ago (the car is driven less than 5000 mls. per yr.) Additionally, scare tactics were used on my wife to replace the timing chain cover seal at a cost of $3050. Our certified mechanic later confirmed no such repair was necessary as the slight oil moisture on the seal was not alarming. It was also discovered that the plastic cover for the battery access hole was missing, and that the covering for the hydraulic hood support had been removed and left in the space below the wind screen wipers. That much smaller cover was retrieved and replaced by our mechanic. Their service manager later claimed they were one hundred percent sure they did not remove the missing cover despite the cleanliness of the channels indicating it had recently been in place. They offered 50% of the replacement cost, which was refused because we were not telling them 50% of the truth. They also for some unknown reason went in the glove compartment and triggered the valet switch which prevents the trunk from being opened. We will never ever again go there, or send friends, family and acquaintances there. Incidentally, it seems that if you do not exude wealth to them they treat you like chopped liver - the subtle message being you should not be driving a Lexus, forgetting that they themselves do not know what the word integrity means.

Rick made it so easy for us to purchase our Lexus GX460. He worked hard to find the one I was looking for and did! I appreciate all who helped at Kendall Lexus of Eugene.

The buying experience was the best I have ever had with some of the friendliest people on earth. If I were to buy another auto, it would be from Kendall.