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Eskridge Lexus of Oklahoma City

(903 reviews)
Visit Eskridge Lexus of Oklahoma City
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award

Reviews

(903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eskridge Lexus of Oklahoma City from DealerRater.

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Our recent purchase from Eskridge was such a pleasurable experience. Once Navid knew what we were looking for, it didn’t take long before he notified us a prospect was on the lot. We ended up purchasing the GX and Navid was extremely patient, knowledgeable and helpful throughout the process. Kudos to the entire Eskridge team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your purchase! We are happy to hear that Navid and the team took such great care of you and earned your five stars. Safe travels ahead!

Remained pleasant throughout the entire process.

Remained pleasant throughout the entire process. She was constantly in contact with the mechanic which was very important,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the review! We appreciate your business and hope to see you again at Eskridge Lexus of Oklahoma City. Safe travels!

Best Lexus Dealership

I travel from Amarillo to OKC for great service I receive from Omar. He’s professional and gets my service done quickly and correctly every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We will be sure to let Omar know you appreciated all of the help. Thank you for going out of your way to work with Eskridge Lexus of Oklahoma City and we look forward to seeing you again next time!

Not the quality it used to have.

Not the quality it used to have. Staff made inappropriate comments to female customers in the waiting area. Service rep Omar was very helpful and competent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This review is concerning to receive as we do not accept inappropriate behavior of any kind. I'd like to step in immediately so that I may learn more about this situation and the parties involved. If you are willing, please call me at your earliest convenience. Thank you, Doug Berryhill - General Manager - (405) 755-9000

Consumer response

Thanks for the response. Check your voicemail. Happy to discuss.

Alan could not have been more patient, knowledgeable and

Alan could not have been more patient, knowledgeable and respectful of my wishes while helping me thru the purchase process and ability to navigate thru the dealership. This is no reflection on Alan, but Eskridge's make ready prep for a new car delivery to the buyer needs a lot of improvement. The previous car I purchased from this dealership had holograms and the latest one had dirty water spots in the door frame and outside mirrors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about Alan. We appreciate the feedback about the rest of your visit. We're sorry that the purchase experience wasn't as seamless as you would have hoped. If there is anything else we can do for you, let us know! Enjoy the ride.

Appointment was timely, Stephanie was very professional

Appointment was timely, Stephanie was very professional and explained and answered my questions about the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your kind review of Stephanie and our team here at Eskridge Lexus of Oklahoma City! Thank you for your business and we hope to see you again in the future!

Great service on car and care for owner.

Great service on car and care for owner. Always accommodates owners needs and works to satisfy concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to recommend Eskridge Lexus of Oklahoma City. We're always here to help and look forward to seeing you next time!

Everyone was courteous and very accommodating.

Everyone was courteous and very accommodating. The greatest car purchase experience I’ve ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the review. We're glad that the team was courteous, accommodating and nice to work with. See you around here at Eskridge Lexus of Oklahoma City!

Lexus Service Department Rocks

Greg Fanning was my service consultant and Justin was my master mechanic for my most recent service. They are both awesome- knowlegable, efficient, and polite and very much appreciated. During this visit and a previous visit, Justin made a video of his inspection of my vehicle and narrated it as well. I absolutely loved that and hope that continues! It is very helpful. The purpose of this visit was routine maintenance as well as a request to trouble shot a noise which was atypical for my car. Justin was able to do this and explained what it was and why this part was making this noise. He also did something to abate this noise. Thank you so much. I purchased my vehicle from Eskridge in December ,2003. I have exclusisvely used them for all my service needs for my Lexus since that time and will continue to do so. They are excellent to deal with. If you need to wait for your vehicle, the waiting rooms are very nice and can accomodate customers who must work from their computers while they are waiting. There are always complimentary hot and cold beverages,and snacks, available in a comfortable and spotless environment. Again, I would like to say thank you so much! We appreciate all that you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Justin, Greg, and the Eskridge Lexus of Oklahoma City team. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you back again down the road!

Very pleased with my outcome!

Jeremy at the repair shop was great. The repairs to my vehicle were completed ahead of schedule and done to perfection. Shannon provided great customer service and kept she me informed. I’m pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words and thoughtful review! We are delighted that Jeremy and Shannon provided you with top-notch service and we look forward to assisting you next time. -- Eskridge Lexus of Oklahoma City Team