Skip to main content

Dorian Ford Inc

(500 reviews)
Visit Dorian Ford Inc
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (586) 630-3157 (586) 630-3157
Used (586) 630-3360 (586) 630-3360
Service (586) 630-3131 (586) 630-3131

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dorian Ford Inc from DealerRater.

Want to share your experience with this dealership?

Write a review

Very pleased

Very satisfied with how the dealership handled customers while sticking to the pandemic rules. Easy transaction thanks to Alex Goodson and his excellent communication. I’ll come to Dorian when I’m in the market for another Vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rex, Thank you for being a loyal Dorian customer. It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer receives the best service possible. We are beyond glad to hear you enjoyed your experience with Alex. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

Recommend

I recommended Jim Williams to my family and friends. He made my car buying experience enjoyable .. great deals .. I will be back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kathleen, Thank you for being a loyal Dorian customer. It is customers like you that make this dealership the best one. We are beyond glad to hear that you enjoy every experience you have with Jim. Thank you for being apart of our family. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

Great experience

Jim Williams. Thank you for making this a process free from stress. Easy. Quick. No-hassle. Car buying and negotiation were exactly as it should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Paul, Thank you for taking the time to tell us about your experience. We are beyond glad to hear you enjoyed your experience with Jim. We take pride in making sure all of our customers get the best service possible. Please let us know if there is anything else we can help you with. We are always here for you. Safe Travels!

Our salesman was super....Very nice and helpful Prompt...

Our salesman was super....Very nice and helpful Prompt with return calls and texts Would go back and work with him in future..Very happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Smcarrizales, Thank you for being a loyal Dorian customer. It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer receives the best service possible. We are beyond glad to hear you enjoyed your experience with Roy. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

I have been a loyal customer for over 10 years. Dorian...

I have been a loyal customer for over 10 years. Dorian Ford always treats me right and goes the extra mile to please me. My salesman Mike W. Is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

lenorekrell, Thank you for being a loyal Dorian customer for over 10 years. It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer receives the best service possible. We are beyond glad to hear you enjoyed your experience with Mike. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

Excellent staff and service

The Dorian Ford Service Dept. staff provides fast and efficient service. Roxanne has been my contact for years ensuring my car receives the proper care it needs. I don't even have to ask for her; she just automatically meets me when I arrive. I've had an equally long (I've lost count of the number of years) professional but fun relationship with my sales rep., Richard Mina. I recently told him I believe him to be trustworthy and he lives up to my belief. (I thought buttering him up would get me a better lease price for my new Fusion. 😆 Just kidding Richard.) Even though there is a Ford dealer closer to where I live, I find myself going back to Dorian Ford again and again. Thanks to Roxanne and Richard for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

prismangold, Thank you for being a loyal Dorian customer. It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer receives the best service possible. We are beyond glad to hear you enjoyed your experience with Richard & Roxanne. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

Lisa z. At Dorian Ford was amazing, and so helpful

The prices and service at Dorian Ford was exactly what me and my family needed. Thank you Lisa Z. And also Mike Dorian ford for getting us in the right vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Matthew, Thank you for taking the time to tell us about your experience. We are beyond glad to hear you enjoyed your experience with Lisa. We take pride in making sure all of our customers get the best service possible. Please let us know if there is anything else we can help you with. We are always here for you. Safe Travels!

Dorian Ford is a great dealership, and they are lucky to...

Dorian Ford is a great dealership, and they are lucky to have Chris Burger represent them! We just leased our 8th or 9th car with Chris. He always takes great care of us. A+ service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

GCooney, Thank you for being a loyal Dorian customer. It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer receives the best service possible. We are beyond glad to hear you enjoy every experience with Chris. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

Great dealership. Richard Mina does not disappoint....

Great dealership. Richard Mina does not disappoint. Even with the Covid 19 issues we were treated like royalty and able to get our new lease vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Marylout627, Thank you for being a loyal Dorian customer. It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer receives the best service possible. We are beyond glad to hear you enjoyed your experience with Richard. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

It’s always been a pleasure working with Dorian Ford.Our...

It’s always been a pleasure working with Dorian Ford. Our salesman is Tom Torrento. Tom is very professional. One of the nicest people you could ever meet. Tom always has time to meet your needs. With the showroom closed, Tom made numerous trips too our house. It was a very different sales experience. But Tom made it easy. I highly recommend Dorian Ford as your Ford dealer. And Tom Torrento as your salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

fdp10, Thank you for being a loyal Dorian customer. It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer receives the best service possible. We are beyond glad to hear you enjoyed your experience with Tom. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!