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Elmwood Chrysler Dodge Jeep RAM

(2,480 reviews)
Visit Elmwood Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 30 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (401) 262-0291 (401) 262-0291
Used (401) 262-0272 (401) 262-0272
Service (401) 262-0340 (401) 262-0340

Reviews

(2,480 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elmwood Chrysler Dodge Jeep RAM from DealerRater.

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Sales team is Awesome

Elmwood sales department is one of the best! They are knowledgeable, helpful, and makes buying a car less stressful. However service department is horrible, you have to bring your vehicles back 2 to 3 times for the same issue. We own 5 Elmwood vehicles, the joke in our family is two times one problem!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Buying Experience at Elmwood Dodge

Went to Elmwood Dodge with the initial intent of trying to decide whether we wanted a Jeep Grand Cherokee or another brand of car. Less than an hour later we had agreed on the price of a car. It was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recent purchase

Sherman is Awesome! Great experiance and will return when in the market again. i recently purchased 2016 jeep Wrangler from him and their service was great, I would like to recommend him to others in the future. Vincent was a pleasure and very helpfull getting the best financing possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

buying new car

i recently purchased 2016 jeep grand cherokee from elmwood chryslerm dodge jeep and their service was great, i would like to recommend this dealership to others in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Not a happy new car owner

We bought a new 2016 Jeep Cherokee Latitude on a Thursday and picked it up on Monday giving dealership 4 days to get car ready. The car was not cleaned and the Express Care Premium Protection wasn't done. The car wasn't registered so had to pay $25 for temporary plates. I now have to return the car to the dealership for them to put plates on the car and apply protection which means no car for two hours. Very poor customer service..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jean, Thanks for taking the time to write your review. We strive very hard to satisfy all of our customers. Sadly, from reading your review it seems we have fallen short of that goal in your case. If you would like to discuss this further please call me at 401-438-0400. Sincerely, Mike Cronin BDC Director Elmwood Chrysler Dodge Jeep Ram 401-438-0400

Helpful, Friendly, Patient

I worked with 3 separate salesmen. They were all very helpful without too much of the sales pressure. They answered all my questions. I got the car I wanted with very little fuss.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We will be back !

My wife and I were extremely pleased with the our whole experience at Elmwood. They were upfront from when we stepped on the lot on a Sunday at 4:00 PM, and they just closed, but we were still greeted with a smile and Nathan made sure to invite us back, gave us his card and apologized. Nathan worked hard for us, and they gave us a very fair value on our trade and helped us into a previously enjoyed 2014 Cherokee. We had a few issues with Finance at first, but with Noel's hard work and determination, he made it all work out and not a penny over what they told us our payment would be. Everyone worked as a team. They want you to drive away happy, and that is what we did ! I highly recommend Nathan. He is pleasant, professional, and a no BS and no pressure type of guy. We will find the right car for you and make it work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First Class Operation

I was very pleased with the whole experience. This was my second Charger purchased from Elmwood, so I knew the service and product would be excellent. They want your business and will do everything to make your buying experience pleasant. No complaints at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New lease

I am now leasing a 2016 Jeep Grand Cherokee from Elmwood Chrysler, Dodge, Jeep and I was very pleased with the services. I was a GMC customer prior to traveling to Elmwood, but I found the staff to be much more accommodating and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A struggle turned positive by multiple people

I have always been interested in the Jeep Wrangler and knew one day I would own one. Knowing nothing about Elmwood, I called in and was connected to Nathan Amaral. Just the willingness to help me in his voice over the phone was enough for me to come and visit. Most salespeople try and rush you off the phone but not Nathan he truly took the time to answer my questions. Dennis Freeman made me feel like I was a good friend of his. Dennis was not afraid to show me the reality of the trade in market to give me an understanding of where my trade stood. Then there's Vinnie! what can I say he is just awesome he made me feel so comfortable during all the xxxxxxxx stuff he had to run by me lol. Keep up the good work guys and I will continue to buy here. Thank you, Mike Del Vecchio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.