Reviews
It’s the best experience you could ask for buying a
It’s the best experience you could ask for buying a vehicle, they make it so easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making Kernersville Chrysler Dodge Jeep a part of your day and for leaving us a positive five-star review. Our Sales Team is proud to read that you had the best car-buying experience you could ask for. Congratulations on your new purchase and have an incredible day.
Has Very professional and knowledgeable staff willing to
Has Very professional and knowledgeable staff willing to make sure that any questions I had were answered, and that I was completely satisfied with my new truck. I would Definitely recommend this place to any friends or family. Ask for Charlie!! @31Dodge Kernersville, NC
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback and recommendation. We are so glad we were able to assist you in the purchase of your new truck. If you need anything in the future, do not hesitate to contact us! -Kernersville Chrysler Dodge
Very professional and personable staff from the folks
Very professional and personable staff from the folks that responded through the internet to the sales rep to the finance manager and the gentleman that went over all of the features. Highly recommend this group!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review and recommendation. We appreciate your business and your kind words! Please let us know if we can be of any help in the future. -Kernersville Chrysler Dodge
Other than Frankie and Karen, I wouldn’t recommend buying
Other than Frankie and Karen, I wouldn’t recommend buying anything from this place. My used vehicle purchased a month ago had a failing water pump I noticed within days. Frankie arranged it to be repaired at no cost, but when I picked it up, the cabin wreaked of gasoline. Service blamed it on the fact I had transported a gallon of lawnmower gas in the vehicle. A week later, I’m back and have a cracked fuel pump. My powertrain warranty that Don Trexler said would cover all of those major repairs ended up covering neither. It’s convenient they paid for the water pump and a week later are getting that money back since I have to pay $1000 to get it repaired. You can’t tell me they didn’t know about the water pump when they bought the car at auction, and it’s mighty ironic that my fuel pump wasn’t cracked until I picked it up from their repair shop. I understand the risks in buying a used car, but 2 major repairs in 3 weeks of my purchase?One that happened while they had the car in service. That’s some SHADY business right there. I did nothing but rave about this place until the fuel pump was cracked. But now, I wouldn’t send my worst enemy there.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to post your review. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.liver it back to you. Thank you.
Very nice people.
Very nice people. They made buying a car (usually quite stressful) a pleasant, carefree experience. Dakota (sales), Angela (finance), Mary (shipping), Jerry (delivery) - thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello. Thank you for your kind review. We are glad to know that our Sales Team made your car-buying experience pleasant and carefree. Congratulations on your purchase. Please do not hesitate to reach out to us at Kernersville Chrysler Dodge Jeep for any further assistance.
I would like to thank Charlie Johnston and Kernersville
I would like to thank Charlie Johnston and Kernersville Chrysler Dodge, for making my new truck purchase a pleasant and easy experience. Charlie my salesperson was honestly the best salesperson that I have ever dealt with. I have never bought a vehicle before with such an easy and stress-free manner with the help of Charlie Johnston, every step was smooth and easy. No pushiness and no hard sales tactics. I would also like to thank Evan from Kernersville Chrysler Dodge for helping me to set up my phone and he went thru all the features and controls on the truck with me. Very pleasant and very patient showing me. I will definitely recommend Kernersville Chrysler Dodge to everyone. Thank you.......
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that we were able to provide you with a smooth vehicle-purchasing experience. Should you need anything else, do not hesitate to contact us. -Kernersville Chrysler Dodge
Great experience.
Great experience. Friendly staff that were quick and easy to work with throughout the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was quick and friendly. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. -Kernersville Chrysler Dodge
Very transparent during the whole purchase process.
Very transparent during the whole purchase process. I was able to negotiate a fair price before stepping on the lot. Was able to arrange test drive and close out paperwork in under two hours on a Saturday. Very happy with the vehicle I bought.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was transparent. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. -Kernersville Chrysler Dodge
Great service work with Paul sales rep and Dugh service
Great service work with Paul sales rep and Dugh service department great people excellent service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us with your feedback, Alfonso! We really appreciate your business and are glad your experience with us was excellent. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. -Kernersville Chrysler Dodge
Wow!
Wow! A car dealership actually run by honest, customer focused people. Who would have thought? NO hidden fees, no phony "bump stickers" that raise the cost of the car thousands of dollars. No high pressure "closer" trying to sell you costly aftermarket "service plans", fabric protection, VIN engraving, and all that other xx one normally experiences. Just a huge inventory of new cars & trucks, breathtaking discounts, and an offer for your trade that is more than fair. I recommend this dealer as the place to buy your next car, and the next, and the next!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We are so glad our Sales Team was able to assist you in the purchase of your vehicle. If you need anything, do not hesitate to contact us! -Kernersville Chrysler Dodge