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Stetler Dodge Chrysler Jeep RAM

(873 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The concern that I had with my vehicle was handled in the...

The concern that I had with my vehicle was handled in the quickest and most courteous way. Connie assessed the situation and I was back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeep survey

Excellent especially for the customer service and help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mindy, thank you so much for your positive comments about Stetler Dodge Chrysler Jeep! We hope to be of service to you again in the future. Take care!

Excellent service personnel and technicians provided...

Excellent service personnel and technicians provided great service for us in a hour we had our Jeep Grand Cherokee inspection and oil change done.Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Such a awesome experience purchasing my new 2020 Dodge...

Such a awesome experience purchasing my new 2020 Dodge Challenger. Stress free, great trade in value for my truck and great deal on my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Excellent, friendly, helped me look around, kept in touch with me even after I signed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Taylor, thank you for taking the time to leave a review for us at Stetler Dodge Chrysler Jeep. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

Great service! Bought a used (new to me) vehicle in May....

Great service! Bought a used (new to me) vehicle in May. Started to feel something when braking. Work was completed under warranty. Appt was at 9, had a different appt at 11:30. I asked if the work could be completed by 11:00. My service advisor was great....he communicated with me through the whole process. They fixed my car and even washed it and I was on my way by 11:00!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying a new car is hard!

Chris and Stetler Dodge made it easy. The whole staff made it easy. The salesmen helped Chris if there was a question he wasn?t sure of. It was refreshing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We understand that shopping for a car can be a difficult and stressful process, so we're glad to hear you had an easy buying experience with Chris! We hope you have a fantastic day, and enjoy your new car, David!

The best service in York pa.

When I got there my paperwork for the van was missing. The service manager helped me in acquiring the necessary insurance information. Plus the insurance co sent me two coverages to put in my van. Thank you all much for a great day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Billie, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great!!!

Johnathan Heim did an excellent job! Well mannered and helpful great guy/salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for letting our team know how we did, Dion! We look forward to helping again in the future. Take care!

Outstanding service. Casey is an excellent advisor. They...

Outstanding service. Casey is an excellent advisor. They addressed all my concerns in a timely manner. Recommend this dealership to everyone. Have all my service completed here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.