Reviews
Excellent service that was very friendly and
Excellent service that was very friendly and professional!! Highly recommend the dealership!!!! Jacob went above and beyond to make sure everything was properly taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry Phelps, thank you for taking the time to leave us this positive review! Have a wonderful day!
I have bought three vehicles from Dodge/Jeep but in Tampa
I have bought three vehicles from Dodge/Jeep but in Tampa Bay. My residence is in Brandon so this dealership is close. However, this is the worst service department ever. And I mean ever. If you take your car there for an appointment, you might hear from them according to their service advisor within 72 hours. Why do you take appointments? I was advised that's just to check you in. And then they had the audacity you said there's 90 people on the waiting list to even get a loaner vehicle. The person I spoke with had a very smug attitude and stated do you wanna leave your car here or go somewhere else. Like they own us. When my vehicles need to be changed over, I will never purchase a Dodge or Jeep again knowing that this is the only closest dealership with a service department. I believe I will go to Chevrolet. Save yourself some time and do not go to this dealership for any type of service that provides customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We deeply regret the frustration and inconvenience you encountered with our service department. We understand how important timely communication and respectful service are, and it's clear we did not meet your expectations. We sincerely apologize for the delay in addressing your vehicle and for any interaction that came across as dismissive or unprofessional. We would be happy to speak with you further. Please contact me at your convenience. Sam Asman, General Manager, 813-517-3250
Easy making appointment online with feed back and
Easy making appointment online with feed back and reminded. Staff curtesy, professional, keep checking and update status.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent experience at Courtesy Chrysler!
I had an excellent experience at Courtesy Chrysler! I recently purchased my car there and was assisted by Greg Wilbur, who was absolutely fantastic. He was incredibly attentive throughout the entire process, patiently answered all my questions, and even helped me set up several features after the purchase. His outstanding service truly made a difference. I highly recommend this dealership—and especially Greg!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I received Great customer service from Our
My wife and I received Great customer service from Our salesman, finance office and management.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Performance by everyone at this dealership,
Outstanding Performance by everyone at this dealership, Ian was a superb!! He has a lot of patience and is very knowledgeable! Definitely will recommend it to anyone looking to get a good deal on a new car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeffrey and Johnathan made feel a part of the family.
Jeffrey and Johnathan made feel a part of the family. The customer service was great. I am loving my new Mercedes-Benz. This is the place to go to get your vehicle.Thanks courtesy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did!
Great dealer great people I would definitely recommend
Great dealer great people I would definitely recommend them thank you to everyone that helped me out
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mohamad was really helpful.
Mohamad was really helpful. Made my life a lot easier With a court experience purchase highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rick was absolutely amazing and so kind to us!
Rick was absolutely amazing and so kind to us! He definitely made this process so nice and best time at the dealership. The facility was also clean and nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks so much for rating us so high! Be safe on the road!