Reviews
Excellent service!
Awesome service, honest, quick and good work. These guys will take care of you and your car! If you have any questions on any service work, Dave is the guy to see.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buyer Beware of Acura MDX!!
I bought a Acura MDX from Vern Eide. They did not tell me that the car will only pair with some mobile phones. The 2014 and 2015 DOES NOT pair with a iphone 6 on verizon. Don't buy a Acura as they don't even know how to update their firmware on one of the most popular iphones in the world.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I am sorry to hear of the problem with the Iphone. We have had many people with Iphones that pair up fine. I was unaware of this problem until now. Please contact our service department and we will try and resolve the problem.
Great Dealership - Great Staff
Thanks Kevin for the friendly and honest service. It was nice to be treated so well and know that I was in good hands. I recommend Kevin and the team at Vern Eide Acura to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin Thompson for great service!
I've been a skeptic of dealerships for a long time, preferring instead to purchase my cars from private sellers, but Kevin has changed my mind. Kevin went out of his way to find the SUV I wanted at another store, met me there and was fun to work with. I got a SUV I love, that works great and was easy to buy. I couldn't be more happy with the experience I got from Kevin Thompson and his team at Vern Eide Acura! Thanks Kevin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Knowledge and Trustworthy
When looking for a car my thoughts have been "you never know who to trust", but I found someone to trust! Kevin Thompson has helped us purchase several cars. He helped our son buy a car and walked him through that first car and car loan experience. Kevin is someone you can trust and will help you find the car you want. I have recommended him to many friends and family! We have more cars to buy in our future and will be buying from Kevin Thompson again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin got it done!
Kevin Thompson is an excellent salesman who delivered a great vehicle to me at a wonderful price with little hassle on my part. In 35 years, it was the smoothest -- and best -- car deal I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave and Trevor are always very nice, accommodating and...
Dave and Trevor are always very nice, accommodating and knowledgeable. They always give me the option of a loaner to drive if I need it. They make the task of car service as hassle free as it can be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A pleasant surprise in a sea of awful service
Everyone hates buying a used car. They shouldn't, because you're getting a "new" car. But the sales people are so awful it makes you want to cry. The entire team at Vern Eide made our experience second to none. They even delivered our new car almost 200 miles to our front door!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
amazing service
Acura continues to go above and beyond in service after the sale. They are amazing. Highly recommend using this dealership for your next purchase. Wow!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding dealership and service! We worked with Brian...
Outstanding dealership and service! We worked with Brian F. and he was amazing! Sincere and not pesty at all! The whole atmosphere is customer oriented... we will be back!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car