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Mercedes-Benz of North Haven

(1,310 reviews)
Visit Mercedes-Benz of North Haven
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (203) 902-3814 (203) 902-3814
Used (203) 902-3853 (203) 902-3853
Service (203) 902-4537 (203) 902-4537

Reviews

(1,310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Don kept it real. He answered all questions & concerns,...

Don kept it real. He answered all questions & concerns, was accommodating. Handled everything in a timely manner. Thanks for everything Don!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Don and our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes-Benz of North Haven

Best dealership around!! This is our 4th vehicle that we...

Best dealership around!! This is our 4th vehicle that we have trusted them with and always happy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

Alvar is AWESOME! He made my "challenging" car buying...

Alvar is AWESOME! He made my "challenging" car buying process so easy. Thank you Alvar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Alvar here at Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Team at Mercedes-Benz of North Haven

Consumer response

You guys are the best! I'm so glad I got my Benz from from the team at Mercedes-Benz of North Haven!

Don was a pleasure to deal with, very helpful and...

Don was a pleasure to deal with, very helpful and courteous. I would reccomend Don to everyone who is in the market for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad to hear that Don and our team were able to help, and we hope to see you again! Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

I have nothing to say but great things about my my...

I have nothing to say but great things about my my experience. The service was excellent without any issues or concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Salesman give you a good services Explain very well and...

Salesman give you a good services Explain very well and work with my time End call

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

Staff was extremely accommodating and repair was faster...

Staff was extremely accommodating and repair was faster than expected. They did everything they could to see if it was covered under warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and our team looks forward to serving you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Consumer response

Excellent service. My car now rides like it did when first purchased…

Everyone was very helpful and kind- will always come back...

Everyone was very helpful and kind- will always come back for service when necessary on my E350

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Patrick, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Great customer service from start to finish I am very...

Great customer service from start to finish I am very pleased with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Charlene, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

The service was on time. Service done timely. Loaner...

The service was on time. Service done timely. Loaner clean and available. All scheduled service was performed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven