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Germain Honda of Dublin

(5,116 reviews)
Visit Germain Honda of Dublin
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:00am–7:00pm
Tuesday 9:00am–7:00pm 6:00am–7:00pm
Wednesday 9:00am–7:00pm 6:00am–7:00pm
Thursday 9:00am–7:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 6:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 256-1316 (877) 256-1316
Used (888) 243-3381 (888) 243-3381
Service (888) 235-6125 (888) 235-6125

Reviews

(5,116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Honda of Dublin from DealerRater.

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Great experience

Isaiah was very helpful, and made my car purchase so easy. I recomend working with him. he was friendly and went above and beyong to help me get exactly what i was looking for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team is thrilled to know you felt Isaiah went above and beyond in assisting you. Your business and kind words are very much appreciated. Best Regards, Craig Ferguson General Manager

Used Honda Odyssey purchase

Jheni was wonderful; worked hard and tried to make everything perfect. She planned ahead and looked out for us. I would definitely recommend her, and would return for future deals. Sandy West

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to recommend Jheni. Best Regards, Craig Ferguson General Manager

Great Experience

As far as sales go, Chris was wonderful to work with. Our family has purchased from him multiple times before and we have always been satisfied with the service he provides. He’s honest and doesn’t try to push. He allows you to make decisions on your own terms and doesn’t bother you with calls, emails, and so on. He’s always willing to go the extra step to help find answers to your questions. We also appreciate that Chris considers you a customer and cares for your needs beyond the initial purchase. We refer friends and family to Chris if they are looking to purchase a Honda. The financing department and service department were not quite up to par with the service Chris provided, but not deal breakers for purchasing another vehicle from Chris or Honda, we just hope for better service in the near future as far as the service department is concerned.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your continued business and loyalty to Chris are greatly appreciated. We thank you for your feedback regarding the other areas of our dealership which allows us the opportunity to address your concerns. Best Regards, Craig Ferguson General Manager

Great Experience

As far as sales go, Chris was wonderful to work with. Our family has purchased from him multiple times before and we have always been satisfied with the service he provides. He’s honest and doesn’t try to push. He allows you to make decisions on your own terms and doesn’t bother you with calls, emails, and so on. He’s always willing to go the extra step to help find answers to your questions. We also appreciate that Chris considers you a customer and cares for your needs beyond the initial purchase. We refer friends and family to Chris if they are looking to purchase a Honda. The financing department and service department were not quite up to par with the service Chris provided, but not deal breakers for purchasing another vehicle from Chris or Honda, we just hope for better service in the near future as far as the service department is concerned.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We thank you for the kind feedback regarding Chris as well as for any referral. We are disappointed to learn of your viewpoint regarding our service department and appreciate your feedback. It's comments such as yours that allows us to better serve our guests. We look forward to improving upon your future visits. Best Regards, Craig Ferguson General Manager

Great experience

Service department was super helpful and efficient. Amy Pickens was really informative and friendly. The information I received was very detailed and helpful. Pulling and getting started was very efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is our #1 priority. We are thrilled Amy provided you the level of service you deserve as a Germain customer. Best Regards, Craig Ferguson General Manager

Great experience!

Had a very positive experience! Normally the negotiating process is long and painful. After evaluating my trade, the sale was easy and walked away with a great price and great vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to know you are pleased with the deal Kevin was able to secure for you. Enjoy the road. Best Regards, Craig Ferguson General Manager

Great customer service

Very detailed feedback on the recall sevice and resetting our car play system. Curt Thompson was fantastic and very professional. He made sure all our issues were resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Curt if committed to providing our guests the utmost quality experience, thank you for sharing. Best Regards, Craig Ferguson General Manager

Excellent service on the spur of the moment

Germaine Honda provided immediate service to my Accord when it failed to start. After running all the relevant diagnostics, they found nothing wrong with the car. Apparently the issue was a one-time fluke...and they waived the charge for their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. Please let us know if you have any further concerns. Best Regards, Craig Ferguson General Manager

Used car buying experience

Jheni was very patient in taking us through the process of purchasing a used vehicle, she was very helpful through the entire process explaining what anything means and also help with making sure the cars were in good condition and really made it feel like a family experience (like we mattered and wasn’t just another customer)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We appreciate you sharing Jheni's dedication to our guest's complete satisfaction. Please let us know if you need anything further. Best Regards, Craig Ferguson General Manager

Great

Great team friendly helpful knowledgeable professional Courteous what else can I say. For a car buying experience it was great for me and I assume i will come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to know you enjoyed working with our team. We do hope you will visit us again. Best Regards, Craig Ferguson General Manager