Reviews
I bought my car here and have never had a bad experience
I bought my car here and have never had a bad experience the advisors and technicians have never been pushy on upsells they give the facts and their opinion on if it is an immediate need or just something to keep an eye on. And the prepaid maintenance options are less expensive than most shops and they do great work.
I bought my car here and have never had a bad experience
I bought my car here and have never had a bad experience the advisors and technicians have never been pushy on upsells they give the facts and their opinion on if it is an immediate need or just something to keep an eye on. And the prepaid maintenance options are less expensive than most shops and they do great work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like that they offer shuttle service to and from their
I like that they offer shuttle service to and from their shop, I wish they had some free snacks for when I wait and this trip took longer than expected and I noticed that several people that came in after me got done sooner than I did and I was just there for an oil change. I think next time I will take the ride home, but the price is very reasonable and I will be back.
I like that they offer shuttle service to and from their
I like that they offer shuttle service to and from their shop, I wish they had some free snacks for when I wait and this trip took longer than expected and I noticed that several people that came in after me got done sooner than I did and I was just there for an oil change. I think next time I will take the ride home, but the price is very reasonable and I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Unfortunately, this was my first bad experience with
Unfortunately, this was my first bad experience with Jerry Seiner of Southtowne. I went in for a basic service on my 2022 GMC Sierra 3500 Denali HD and everything went well during the service. I waited for the vehicle at the dealership and when it was finished, I got in and drove back to work. As soon as I got out, I started talking to a co worker who met me in front of my truck. I told him I just got back from getting my oil changed and happened to look over and notice a 3-4” gouge on my front bumper. This was not there before. My truck had ZERO exterior flaws, as I’m meticulous about my truck. I immediately called the dealership and talked with Jeremy in service. I sent him photos and he reassured me that “we will definitely make this right”. I’ve emailed him multiple times now with NO RESPONSE. I’m hoping they contact me this week because up until this incident I was loyal to this dealership. If they make it right, I’ll stick with them, otherwise, I’m done with these guys. I’ll take my business to the Salt Lake Dealer.
Unfortunately, this was my first bad experience with
Unfortunately, this was my first bad experience with Jerry Seiner of Southtowne. I went in for a basic service on my 2022 GMC Sierra 3500 Denali HD and everything went well during the service. I waited for the vehicle at the dealership and when it was finished, I got in and drove back to work. As soon as I got out, I started talking to a co worker who met me in front of my truck. I told him I just got back from getting my oil changed and happened to look over and notice a 3-4” gouge on my front bumper. This was not there before. My truck had ZERO exterior flaws, as I’m meticulous about my truck. I immediately called the dealership and talked with Jeremy in service. I sent him photos and he reassured me that “we will definitely make this right”. I’ve emailed him multiple times now with NO RESPONSE. I’m hoping they contact me this week because up until this incident I was loyal to this dealership. If they make it right, I’ll stick with them, otherwise, I’m done with these guys. I’ll take my business to the Salt Lake Dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Don't be fooled by just low prices - they all pay the
Don't be fooled by just low prices - they all pay the same for vehicles. These guys know how to order new trucks with the right packages that won't cost you an extra arm and a leg. Save thousands by knowing how to order the right option packages on your next vehicle. Some dealers don't know how and you either get a truck with too many stupid options or not enough.
Don't be fooled by just low prices - they all pay the
Don't be fooled by just low prices - they all pay the same for vehicles. These guys know how to order new trucks with the right packages that won't cost you an extra arm and a leg. Save thousands by knowing how to order the right option packages on your next vehicle. Some dealers don't know how and you either get a truck with too many stupid options or not enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Buyer beware.
Buyer beware. I was trying to buy a car and they tried to sneak in a service warranty on a new vehicle without even mentioning it to me. Seems pretty underhanded and shady to me. As a result I wouldn’t buy from this dealer
Buyer beware.
Buyer beware. I was trying to buy a car and they tried to sneak in a service warranty on a new vehicle without even mentioning it to me. Seems pretty underhanded and shady to me. As a result I wouldn’t buy from this dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Took care of half my problems and couldn’t fix my pieces
Took care of half my problems and couldn’t fix my pieces at bottom of bumper
Took care of half my problems and couldn’t fix my pieces
Took care of half my problems and couldn’t fix my pieces at bottom of bumper
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shane was super helpful!
Shane was super helpful! Not enough space to tell you just how great he was.
Shane was super helpful!
Shane was super helpful! Not enough space to tell you just how great he was.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was very well, only the people who are there,
The service was very well, only the people who are there, are very serious, I think what happens?
The service was very well, only the people who are there,
The service was very well, only the people who are there, are very serious, I think what happens?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oscar Mancilla is a great sales associate.
Oscar Mancilla is a great sales associate. He has helped me so much even from his last dealership. Great guy who always takes care of business and service!! Keep up the good work
Oscar Mancilla is a great sales associate.
Oscar Mancilla is a great sales associate. He has helped me so much even from his last dealership. Great guy who always takes care of business and service!! Keep up the good work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and help.
Excellent service and help. Have used the service dept. for many years. Will continue to do so.
Excellent service and help.
Excellent service and help. Have used the service dept. for many years. Will continue to do so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair