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(1,901 reviews)

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Another Excellent Experience

The service team did another great job with the annula inspection and service of my car with recommending some additional work to be performed on next visit The Garnet Ford Team is The Best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and attentive staff.

The service experience is fantastic! Thank you Wayne for being so attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stephen, thank you for your wonderful review! We hope we can continue to be there for you and all your vehicle needs!

Excellent customer service!

Excellent personable service. Sean, salesperson at Garnet Ford was knowledgable, informative, personable and willing to take the extra step to promote quality customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really enjoyed reading your review, Philip! It is great to know we have earned your trust in our business and we hope to see you again soon!

Rita / Alex Satkowski

Everything was done timely. We always recommend GF. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Transmission Repair

Wayne was very helpful and courteous and went out of his way to make sure I was taken care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words of your recent experience with us, Alicia! We always appreciate feedback from our customers and we are pleased to hear everything was completed to your satisfaction. Take care!

Registration

I am still waiting on the registration for the truck I purchased in February. I have called several times and they say it is penn dot, but mean while I am driving on a truck with no registration.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Service great as usual on my f150. Waiting area was clean and welcoming as usual. Coffee a big plus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

The service guy at the desk( Wayne) did a great job helping me a keeping me up to date on the worm being done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We set high expectations for ourselves so it's gratifying to hear you had a great experience with us, Matthew. Thank you again for choosing Garnet Ford, and we hope to see you again soon!

michelle sperry loyle

Purchased ford energi...love it! Sales Mauro was excellent service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the amazing review, Michelle! We hope you are really enjoying your new vehicle and we sincerely hope to see you again down the road!

Ford Escape

I bought a used Ford Escape and it was a great purchase. The service was excellent and the staff was as helpful as could be. The detailing that was done to the Escape was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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