Reviews
Good selection of cars
After we bought our car, the next day we had to go back to the dealer to finish up some paperwork. The car battery was dead and we had to jump it and then oil change sign came on the dash board. When we got there we told them what happened and the guy said that they have changed the oil but forgot to reset the dash board and that they will change the battery for us. After couple of phone calls, about after a week, now they have scheduled the service.
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ermias, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 243-5203 -- we hope to hear from you soon.
This is a convenient location, and onsite team is
This is a convenient location, and onsite team is customer service oriented. Call center is not, had to go in person to make my appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Great experience buying a car. General manager and all managers cared about running our credit and financing, even if they wouldn?t budge on the price, they genuinely cared. Highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Will has been working to get me in a new truck since I
Will has been working to get me in a new truck since I first went in last July. When my order faces supply chain issues, him and the team were able to get me into a truck that met my needs without too much compromise. Very happy with the truck and process given all the constraints on manufacturing new vehicles today
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Really like this dealership.
Really like this dealership. Nice facility and really good customer service. Good communication and accurate estimate of cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josh Benjamin and the service team are the best
Josh Benjamin in service is too notch on his guest he got my Raptor in a timely manner kept me posted the whole time and got it done asap he also explained it to me detailed what was done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership, honest, and upfront.
Great dealership, honest, and upfront. Cared about running our credit when others didn’t. Free tank of fuel too. Great finance team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was in the market for a new vehicle and stopped at
I was in the market for a new vehicle and stopped at several dealerships before this one. A few times the people helping me were incredibly high pressure, which freaks me out. When I came here I worked with George, and he was wonderful to work with. He was honest, straightforward and helpful - not high pressure - and I was able to get things taken care of then and there, and also get a very good interest rate for my bronco sport. Love the bronco sport (want a bronco too now haha). Thank you George!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
These are difficult times and scheduling a vehicle to be
These are difficult times and scheduling a vehicle to be worked on may be weeks out. Ford of Bellevue has the best available schedule with the knowledgeable team required for older vehicles and difficult diagnoses. I appreciate the extra efforts, knowing they are swamped with work. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have an F150 with 30,000 miles.
I have an F150 with 30,000 miles. top end had to be rebuilt. Communication was horrible and it took almost 2 months.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!