Reviews
Oil change
I went in for an oil change The wait wasn't long at all and I was comfortable as well.Got the update on my car and what needs to attention.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing service
Had the most amazing experience purchasing my car from here. Everyone was was extremely friendly and helpful in getting me what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brake Service and Oil Change
Quality of Service is excellent no complain about, however the Service Tech needs more training on giving an actual estimate of hours the repair will take. Don't tell your customer that it will take 2 hours when actually it took almost 4 hours to do the Job. 2 Hours? customer will wait in your lobby. 4 Hours is a waste of time waiting on the lobby, customer can do a lot of things instead waiting on your lobby. If you can't deliver on your promise of estimate time, how can you maintain a loyalty from your customer?
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marco, thank you for taking the time to reach out to us. We are happy to hear that you found the quality of our customer service to be excellent, however, we would like to apologize for any inconvenience you may have experienced due to your wait time. We pride ourselves in providing all of our customers with a seamless service experience, and completing any work we do on a vehicle in a timely manner. We would like to speak with you directly to see how your vehicle is now performing and do our best to restore your trust in our business. Please contact our Service Manager, Luis Contreras at Luis.Contreras@carsonhonda.net or (866) 979-7148 to further discuss this matter. Thank you once again for providing us with your feedback, and we look forward to speaking with you shortly.
Great services
I so happy with the services thanks I will recommend to my family's and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change and Tire Alignment
It was quick. Friendly service advisor. Her name is Jessica. She was really nice and friendly. I was not charged for the tire alignment because it was my first time going there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service with excellent customer service
I came to get a oil change with Erwin and I'm truly amazed by how well people are treated there including myself . I well Forsure be coming back they have a awesome waiting room too. Than when I got home I received a free video of what kind of maintnece I needed for my car in details.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
I purchased a 2016 Honda Civic. After dealing with four dealerships, Carson Honda was the only one who did their best. service is wonderful!'
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome new car!!
Great customer service, provide many options to best fit your needs, very friendly, facilities are very clean, bilingual.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service.
The service was great. Repair was completed in a very timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great deal!
After many hours/days of negotiating I was able to buy my new 16 Pilot, thanks for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase