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Orlando MINI

(82 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orlando MINI from DealerRater.

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Tiffany was just who I needed.

Tiffany was just who I needed. Very thorough and patient with all my questions. As a women, it’s really nice to have a female service advisor. I’m so thankful for that! AND, the work was done so quickly! Just awesome! Thanks so much Tiffany and Orlando Mini!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patte, we're delighted to know that Tiffany provided the thorough and patient service you needed at Orlando MINI. We appreciate your kind words and are glad to have met your expectations!

Wonderful service from Tiffany!

Wonderful service from Tiffany! She is extremely friendly and kind. I go back hoping to see her again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Armando, we're delighted to know Tiffany provided you with such great service at Orlando MINI. We look forward to seeing you again soon!

Excellent service and customer support by Tiffany.

Excellent service and customer support by Tiffany. PS Remodeled waiting room is very nice and spacious.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Alberto, we're glad to know you enjoyed the service and our newly remodeled waiting room at Orlando MINI. Thanks for your feedback about Tiffany's excellent support!

A+all the way Excellent technician crew!

A+all the way Excellent technician crew!!! They have kept my 2015 JC Mini running like new. My Service Advisor Matthew is knowledgeable, attention to details and very professional. Orlando Mini is very fortunate to have Matthew as part of your Mini team. He is a great asset!!! PS I love love love my Mini

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Barbara, we're delighted to know that Matthew and our technician crew at Orlando MINI have been able to keep your 2015 JC Mini running like new. We appreciate the kind words! Enjoy every mile in your beloved Mini!

Like always Tiffany provided an excellent service and

Like always Tiffany provided an excellent service and advice. Her commitment for quality and making sure the client is aware about the status and situation of the vehicle is phenomenal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Aaron, it's great to know that Tiffany provided excellent service and kept you informed about your vehicle at Orlando MINI. We appreciate the positive feedback!

Wonderful service from Tiffany!

Wonderful service from Tiffany! She is extremely friendly and kind. I go back hoping to see her again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ally, we're so glad to know that Tiffany provided you with such great service at Orlando MINI. We look forward to seeing you again soon!

Owning 3 mini's currently, Tiffany is the most

Owning 3 mini's currently, Tiffany is the most intelligent, expedient and knowledgeable service person i have ever dealt with. She makes a sometimes stressful experience very unstress full with her knowledge and straight forward approach. She tells me what needs to be done, how long it will take and what it will cost as well as what we need to look forward to in the future. I feel very comfortable with everything that she has recommended to be done in the past. She always has our best interests in mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jim, it's fantastic to know that Tiffany has consistently provided you with excellent service at Orlando MINI. We appreciate your trust in us and hope you have a lovely day!

Tiffany has always been courteous and professional.

Tiffany has always been courteous and professional. I’ve been a Mini owner since 2006 and Orlando Mini has provided the best service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Becky, we're so glad to know that Tiffany and the Orlando MINI team have consistently provided you with top-notch service. Thank you for being a loyal Mini owner since 2006!

Great experience!

Great experience! Matthew, the Service Advisor, was very attentive and knowledgeable. He listened to the issues that I had with my Mini and provided the best recommendations. The waiting area in the Service area has been refurnished recently and it's very comfortable for every one. I definitely would take my Mini for service again to this dealership, because they provide the best service and their employees are very costumer services oriented.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hector, we're glad to know that Matthew and our team at Orlando MINI were able to provide you with the best recommendations for your Mini. We appreciate your feedback about our comfortable waiting area as well! Hope to see you down the road for any of your future needs!

First time

Friendly and pretty quick. I had purchased a Mini but not from them and they were helpful. Nice little snack area. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to know you had a friendly and efficient experience at Orlando MINI! We appreciate your feedback about our snack area too. Looking forward to seeing you again in the future!