Reviews
Austin was very friendly and knowledgeable.
Austin was very friendly and knowledgeable. Made the buying process very easy and not pushy. Nate also made the financing process painless.
Austin was very friendly and knowledgeable.
Austin was very friendly and knowledgeable. Made the buying process very easy and not pushy. Nate also made the financing process painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leah was wonderful to work with!
Leah was wonderful to work with! Very knowledgeable and experienced on her products. Managers and finance were great and helped so much! Had a great experience and very pleased with everyone!!
Leah was wonderful to work with!
Leah was wonderful to work with! Very knowledgeable and experienced on her products. Managers and finance were great and helped so much! Had a great experience and very pleased with everyone!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesperson was professional, kind and listened to me.
My salesperson was professional, kind and listened to me. Delivered on time. A happy experience.
My salesperson was professional, kind and listened to me.
My salesperson was professional, kind and listened to me. Delivered on time. A happy experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman was very professional and not pushy.
My salesman was very professional and not pushy. He worked with me and I got a good trade in value and we worked out a good deal forbid both. They will get my business again.
My salesman was very professional and not pushy.
My salesman was very professional and not pushy. He worked with me and I got a good trade in value and we worked out a good deal forbid both. They will get my business again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jonathan is a good dude and definitely one to talk to
Jonathan is a good dude and definitely one to talk to about buying a new vehicle. Everything was pretty smooth
Jonathan is a good dude and definitely one to talk to
Jonathan is a good dude and definitely one to talk to about buying a new vehicle. Everything was pretty smooth
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They make buying a new easy and pleasant.
They make buying a new easy and pleasant. Saundra was the sales lady , she was great,
They make buying a new easy and pleasant.
They make buying a new easy and pleasant. Saundra was the sales lady , she was great,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Devin Gabbard was very professional and kind.
Devin Gabbard was very professional and kind. This is my fourth car that I have traded with Toyota South..
Devin Gabbard was very professional and kind.
Devin Gabbard was very professional and kind. This is my fourth car that I have traded with Toyota South..
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a Jeep from Toyota South in Richmond ky.
I bought a Jeep from Toyota South in Richmond ky. They went beyond my expectations of how friendly and helpful they where during this process I would highly recommend them to anyone. Special thanks to Dirk Browning, Selena Neal, and Tim Barnes
I bought a Jeep from Toyota South in Richmond ky.
I bought a Jeep from Toyota South in Richmond ky. They went beyond my expectations of how friendly and helpful they where during this process I would highly recommend them to anyone. Special thanks to Dirk Browning, Selena Neal, and Tim Barnes
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m very upset with this dealership.
I’m very upset with this dealership. I bought a low mileage vehicle and bought the extended warranty to go with it. Never been late with a payment. I have a minor problem that needed to be fixed and took it to the Dodge dealership per Gates. The dealership could not get me in to fix the problem for 2 weeks. Due to me having to continue driving to work and taking my terminal ill husband to Dr’s appointments and his infusions , My vehicle has went over the warranty now by a couple hundred miles, but WAS in the warranty mileage when I scheduled the appointment. Went to the appointment and now they will not cover it. Called the Toyota warranty people and explained how we was under warranty but they couldn’t fix my problem for 2 weeks later and they said….sorry it’s over the mileage warranty now can’t help you! Shame on you Toyota! God bless you!
I’m very upset with this dealership.
I’m very upset with this dealership. I bought a low mileage vehicle and bought the extended warranty to go with it. Never been late with a payment. I have a minor problem that needed to be fixed and took it to the Dodge dealership per Gates. The dealership could not get me in to fix the problem for 2 weeks. Due to me having to continue driving to work and taking my terminal ill husband to Dr’s appointments and his infusions , My vehicle has went over the warranty now by a couple hundred miles, but WAS in the warranty mileage when I scheduled the appointment. Went to the appointment and now they will not cover it. Called the Toyota warranty people and explained how we was under warranty but they couldn’t fix my problem for 2 weeks later and they said….sorry it’s over the mileage warranty now can’t help you! Shame on you Toyota! God bless you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Anna, I understand your frustration and apologize for this inconvenience. Please reach out to me as soon as possible at lexsykes@gatesautofamily.com. My name is Lex Sykes, and I am at Toyota South. I would like to discuss this with you, and would have called but not sure how to get through to you. Thank you and talk soon!
Leo helped us and he was amazing!
Leo helped us and he was amazing! He is defiantly a keeper. Very engaging. Would absolutely refer him to friends and family.
Leo helped us and he was amazing!
Leo helped us and he was amazing! He is defiantly a keeper. Very engaging. Would absolutely refer him to friends and family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know how much you enjoyed working with Leo and for the recommendation! We think he is a keeper as well!