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AutoNation Ford Katy

(3,424 reviews)
Visit AutoNation Ford Katy
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (866) 879-2075 (866) 879-2075
Used (866) 868-7017 (866) 868-7017
Service (866) 983-1228 (866) 983-1228

Reviews

(3,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Katy from DealerRater.

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Sales team was very patient and helpful.

Sales team was very patient and helpful. The process was long with too many detailes but our salesman Comlan was very professional and guided us through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Monica, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. If you ever need help, just give us a call. Happy motoring!

Amamzingg Dealership !

Amamzingg Dealership !! Danny was such a good salesmans was a smooth proccess overalll with this being my first vehicle purchase ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sales team was very patient and helpful.

Sales team was very patient and helpful. The process was long with too many detailes but our salesman Comlan was very professional and guided us through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The experience was excellentl!

The experience was excellentl!! Everything was top tier!! Our salesman Darrell Williams is so professional, excellent at what he does, get the sale done and top tier! If you?re looking for a vehicle he?s the guy #1 Everyone was so nice and it was a very smooth process!! Thank you auto nation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Krystle, thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. Thank you so much for being one of our valued guests and we look forward to your next visit!

Everything was excellent, very professional and no

Everything was excellent, very professional and no hassle!! We had the best salesman in the world his name was Darrell Williams, he’s Top Tier!! He deserves a big raise

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Consumer response

Thanks

Great experience!

Great experience! The salesman was very knowledgeable, helpful, and friendly. As far as buying a car it was about as painless as could be. I will be recommending both the dealership and salesman to any friends looking for a Ford in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Patrick, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

Alicia and Ryan were fantastic.

Alicia and Ryan were fantastic. The purchasing/finance processes need some work, it was too time consuming and too many opportunities for costly mistakes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Deborah, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Excellent service by all but over the top by our salesman

Excellent service by all but over the top by our salesman Derrick Hoskins. After visiting several other dealerships we were thrilled to find Derrick at Auto Nation Ford Katy. He is the man to go to if you want straight talk with no run around. We told him what truck we wanted and he did not disappoint and in fact was over the top. We really appreciate all his efforts and highly recommend him for anyone wanting exceptional customer service. Ricky loves his truck!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dreaton, Ronnie and Carlo were exceptional and

Dreaton, Ronnie and Carlo were exceptional and professional concerning my new car purchase. Threw out all challenges they remained cool and collective and I’m overwhelmed with satisfaction on my car selection. I’m pleased and love my new vehicle! Thanks gentlemen Mz Jackson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

The whole team was very knowledgeable and attentive to my

The whole team was very knowledgeable and attentive to my concerns and questions. Christian and Ethan was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!