AutoNation Chevrolet West Austin

The experience at AutoNation Chevrolet West Austin was great from initial welcome to final signing and drive out in our new Silverado. The entire staff is impressive especially our salesman, George B. Very knowledgeable regarding vehicle specifications and the purchasing process, answered all our questions. We have purchased vehicles from this dealership in the past and have been extremely happy.

Absolutely terrible. Wilmer their salesman led me on for 2 weeks on a truck and I had to negotiate a price on my own. He stood me up, left me hanging several times. Then the day I finally get things moving they say the rate they gave me is only if I finance through them which is not what I was told the day before. So while they were supposedly working the matter that last day, they sold the truck all day and none of the 4 people I spoke to had the xxxxx to tell me. Therefore they kept passing the buck or ignoring my calls. When I reached the head of the sales department, I was told me it had been sold a few hours prior. The head of the sales department had no idea this situation had been going on. Of course, when I said something to Wilmer.... he was a coward and still did not let me know it was sold. Worst salesmen and dealership I've ever dealt with. They don't even deserve one star.

Had a great experience with the sales team. Very courteous and respectful of my time. Will recommend them.

Service was amazing my rep Elvina made the whole process fantastic. Def will be using this dealership for future work.

sales department provided great support. finalized a price that was acceptable and kept me informed on progress

I worked with Jeremy Brumley to purchase a 2025 Z06. He kept me informed throughout the process, sending pictures and helping me choose the color. I received a fair offer for my trade, and Jeremy made sure there were no unnecessary additional miles put on the car when received by Autonation, allowing me to pick up the car in one day with only four miles on the odometer. He also provided some nice Z06 swag for free. Jeremy's personal touches made me feel like I was his only customer - very happy!

I recently worked with 2 sales persons at AutoNation West Austin, William Burgess and Stephan Vaughn to purchase a new 2024 Tahoe. Both of these guys did a terrific job of assisting me through the sales process and helping to find the right vehicle to meet the needs of our family.

Knowledgeable, friendly, and interested-in-what-we-were-there-for staff.They made selling our car easy.

Jonathan was great to work with. We had issues with Jeremy Brumley we he mis represented several things in discussions with my wife

Initial Was very high-pressure. However, when I went in I specifically asked for someone else, and Patrick was excellent. My biggest complaint is the two hours or so I had to wait to get into the finance department. Although the finance manager was very nice, the dealership was poorly prepared to handle the people who are waiting to get into the finance department. I would've expected that they would've been better prepared knowing it was the last day of the month.