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Toy Barn

(1,021 reviews)
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Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–6:00pm 8:00am–5:00pm
Saturday 10:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 13 awards
2019 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(614) 212-4256 (614) 212-4256

Reviews

(1,021 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toy Barn from DealerRater.

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I am very pleased with this dealership, I had excellent

I am very pleased with this dealership, I had excellent service and advice and all questions were answered , no pushy sales

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I made my first purchase of a car without being there in

I made my first purchase of a car without being there in person. The deal was done all online and over the phone and i could not be happier with the experience. If possible this will be the way i buy cars going forward. Camren and Greg were very helpful and knowledgeable about the car and took care of the entire process. It was the easiest purchase of a car i have ever made and i have bought and sold plenty of cars. They both came in on a Sunday when the dealership is closed to finish the deal since i drove up form NC to drop off my car. How many people would offer to do that on their day off. Not many if any at all! Talk about customer service. They were very fair on my trade and extremely fair on my purchase. The car had an issue they discovered and they had it fixed at their expense before we made the exchange. Talk about customer service i could not be more surprised and grateful of the service i received. If you are anywhere in the world and want a first class experience I would shop The Toy Barn. I know i will again when i decide to make a change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

If ever there was an All-American Sales Manager to deal

If ever there was an All-American Sales Manager to deal with, Blake should be awarded that title in my opinion. Transaction with him was like dealing with a lifelong friend that really cares about you not only getting the best deal, but that you're buying a used car was a smooth, friendly and professional experience. Blake is the kind of guy that goes the extra mile with you to close all of the loose ends that come up in trading and buying a car during and after the sale. If you are looking to buy a car at the Toy Barn, be sure to ask for Blake to handle you needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Every aspect of car buying and service at this place is

Every aspect of car buying and service at this place is phenomenal. The staff are all incredible. All were nice, friendly, kind, and attentive. Our salesperson, Blake C, was very attentive to our needs, answered all of our questions, and wasn't a pushy salesman. He stayed late into the evening, as we test drove the vehicle we ended up purchasing, twice in the same evening. I drove it 1st, and I wanted me wife to drive it as well, before deciding to purchase. The finance person, Greg M. stayed late as well, and didn't rush things. Given that it was late, dark, and very cold outside, we didn't get to thoroughly inspect the outside of the vehicle. There were a few things that the salesperson pointed out, that we probably wouldn't have noticed, and he indicated they would take care of them. I just can't say enough good things about the entire Toy Barn crew!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome cars, awesome people.

Awesome cars, awesome people. Great selection, easy process, worked hard to get me and my family out quickly even with our infant son with us during the paperwork. I love my new Supra!! Will be back for my next ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service, made a first time car buying

Excellent customer service, made a first time car buying experience incredibly easy and from out of state no less. I was walked through every step of the way and felt I was in good hands throughout the entire experience. Likely won’t be my last purchase from here, 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Refused to comply with the documentation they are

Refused to comply with the documentation they are required to fill out for federal tax credit. Not professional at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They have top quality cars and one of the best selections

They have top quality cars and one of the best selections in the country. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Never responded to question about the manual vs automatic

Never responded to question about the manual vs automatic They deceptively said it was a manual when the pictures showed PDK

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Still waiting!

Still waiting! Four weeks and counting. I am still waiting for my paperwork and Title and money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.