Ron Montgomery Motors

Hello everyone all I can say is I have purchased 2 cars from Ron Montgomery, a Lincoln MKX and a Chrysler 300 fully loaded, and I didn't have any major problems and I'm thinking about purchasing another car. Both cares have been paid off. It was times my payment was late, and they were nice about it. Maybe your car had other problems that they didn't know about, well as yourself. I don't mind letting people know that Ron Montgomery was good to me... LaRhon Gay

To all of my Facebook Family that are looking to purchase a Vehicle....WARNING...... DO NOT BUY A VEHICLE FROM RON MONTGOMERY MOTORS LOCATED AT 3325 S Shiloh Rd, Garland, TX 75041. Last year's I went there and put down $3000.00 on a vehicle, I thought that I was going to another dealership but I can't remember the name right now. Anyway I wanted a truck but they did that they didn't have any in and didn't know when they were getting done in(FUNNY HOW THEY GOT SOME IN THE VERY NEXT DAY) The vehicle that I looked at and wanted was the 2016 ACADIA SINCE THE 2014 ACADIA had higher mileage for the same price. I figured that I would go with the newer one with 30,000 miles less. After I test drove it around the Freeway we signed the paperwork but as I left the lot,I could not even get down the street because it was jerking and dragging so they told me to just take the 2014 since it was the and price. Once I got down the street with that one and had the heat on I noticed that it would not get hot. I called them and told them and the manager told me to bring it back in the morning to the mechanic shop because they were closed. After bringing it back on a Saturday and waiting up there for over 9 hours they told me that they could not fix the problem because it was an electrical issue. I went and told the manager and he then gave me a card to another mechanic and told me to call that one. After I called him and paid for an Uber round trip, the mechanic told me the same thing that it was an electric problem with the vehicle. Once we notified the manager at Ron Montgomery Motors he had the Audacity to tell me that since I bought the vehicle then he would go half on the bill with me to fix the problem on the vehicle that was broken before he sold it to me and is going to cost over$1200.00 to repair after I just put down $3000.00..... ARE YOU CRAZY..... ALL LAST WINTER MY FAMILY AND I HAD TO USE BLANKETS AND COMFORTORS TO STAY WARM JUST TO GO TO THE DOCTORS OFFICE OR THE STORE OR WHEN I DROPPED MY DAUGHTER OFF TO SCHOOL. IN THE SUMMER TIME WHEN IT WAS 102 DEGREES WE DIDN'T HAVE ANY AIR CONDITIONER AND HERE IT IS AGAIN GOING ON ANOTHER WINTER COMING, IT'S ALREADY IN ITS LOW 40S AND WE DON'T HAVE ANY HEAT BUT I AM PASSING RON MONTGOMERY MOTORS $460.00 A MONTH FOR THE PASS YEAR.

DON'T SHOP AT RON MONTGOMERY MOTORS... THEY ARE CROOKS I bought a vehicle from them in December and the heat didn't work at the time. I bought it and they wanted me to pay to get it fixed because I bought the vehicle "As Is". But I didn't pay$18,800.00 for a broke vehicle that I have to start making repairs on myself. They said that they were going to fix it if I wanted to buy the vehicle. I am tired of these places taking advantage of people with low credit scores and I went to Auto City and the guy sent me there. Go somewhere where you get a vehicle that works. Not a lemon. I am so tired of this. I put$3000.00 down and I am freezing cold in my vehicle. And they sell me a vehicle with the Air bags not working, so me and my family could be killed during an accident...... DO NOT SHOP HERE. Then they want to charge me for insurance when I already have insurance. They said because my two kids are over the age of 18, then I need to pay for insurance even though they don't have drivers license. I am suppose to still falsify information on government documents saying that they do, and pay them for insurance even while Ihavemy own insurance.......I am suppose to pay my car payment every two weeks but I pay it in full on the first of the month, but they wait until the end of every month to text me with the same xxxx talking about that I am behind on my payment because of my insurance. I need to find a lawyer to sue their xxxxx for harassment and the stress that they put on my health.

Whoever got anything good to say is a friend of the company... they repo my car after 2 weeks of purchase for tax title and license not my car note I spoke with Ruby who stated I had 10 days to retrieve I go on Thursday to get my work papers spoke with Jose who says same as Ruby over the phone so I go in Monday to make a payment on the tax title and license plus some NOT only was my car on the lot for purchase by a new owner but Jose states now my account is closed and he switches from he has to call whomever closed in to now he has to email this is not even 5 days of repo then I speak to Ruby ALL of sudden she's confused about what she said to me so she hangs up then after so called having to wait for this email I called the other day and now Jose very rude as the first we spoke says my account was closed yesterday and he doesn't have time for this This meaning explaining my account and his lies so he hangs up just like Ruby did each time I spoke to them no matter how rude they were I kept my professional manner and IM THE CUSTOMER best believe everything was recorded I'm not taking this situation lightly at all if I read these reviews first I would have never came unfortunately I I was recommended by a friend of Yolanda Rangel who smirked from her closed office and act as if she couldn't come out to speak with me even though she's the one I went over my contract with. The whole staff are crooks ...not worth a wooden nickle yet along a 🌟

I got a 2011 chevy Cruze and a day later the check engine light was on they fixed something with the compressor they light went off and it came back on i went back and they said there?s nothing they can do because of the warranty very unprofessional and rude

I have been a customer since 2007 & this is the 3rd car that I have purchased from them. I have paid off EVERY CAR I've gotten from them. This last time I had an AWFUL experience. I have been called out of my name, I have been called on my job for dumb things such as. The signature on my money order to my insurance information not being received but it had been lost. I am not allowed to pay my car note on the inside. I have to drop it off in the drop box. I have no problem with that EXCEPT I never get receipts of my payment. When I called to request a receipt. They refused to give me any. I called to verify my pay off amount and I was informed that the Owner Scott raised the amount. I asked to speak to him to find out why. He stated that he doesn't feel like talking to me and instructed his office manager to hang up in my face. The finance manager told me to bring the car back and drop it off. I owe $54.16 on this car and they raised my pay off amount to $106.16 just because they felt like it. After this I will never go back. 3 cars from them is all I can take.

exelente to finance if you have repos and bad credit , great custumer service

Very happy with my deal it was so easy I would recommend everybody check them out ask for jose de la rosa

THIS IS THE SECOND CAR FROM THEM AND I LOVE THEM I RECOMMEND EVERYONE TO BUY A CAR FROM THEM.