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Wolfchase Honda

(7,454 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday 1:00pm–6:00pm Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (901) 881-8843 (901) 881-8843
Used (901) 300-2086 (901) 300-2086
Service (901) 805-2368 (901) 805-2368

Reviews

(7,454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wolfchase Honda from DealerRater.

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The best of the best..the guys are good guys

My husband an I both got our vehicles from Reggie.. He's the best and very comfertable to work with. No gimmicks no BS..Even the people in the service department are nice and honest.. Hands down wolfchase is the best place I've ever bought cars from. I've even referred my friends an they bought from Reggie and the crew too ;) two thumbs up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your positive review. Reggie has been with our team a long time and he does a great job. We appreciate you taking time to leave these comments, as we strive to provide an easy, stress free car buying experience for each and every customer.

Service Call

I had to take my Honda Element in this morning for an oil change and tire rotation and the service reps were so friendly and my service was complete in less than an hour and a half. I bought my Element from Wolfchase in 2008 and have only had excellent help and service from them since that time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sorry for the delay in response. We appreciate you taking time out of your day to leave us a positive review. It's great to hear you got your Element serviced and were in and out within an hour. Our Service Team here is one of the best and we always strive to provide 100% Customer Satisfaction and great service to our customers. Also, thanks for choosing Wolfchase Honda for your Element purchase.

Service/Repair

I received excellent service with a great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking time to post a positive Review with Cars.com. 100% customer satisfaction is our number one goal in both Service and Sales. Thanks for choosing Wolfchase Honda to service your vehicle and we look forward to serving you again in the future.

I purchased a 2009 Volkswagen GTI on March 6th,2011.I...

I purchased a 2009 Volkswagen GTI on March 6th,2011.I paid $18,988.00 excluding taxes,title and fees.The salesman had no idea about the taxes in Mississippi and since it was Sunday I couldn't very well check myself.They should have had some knowledge that the taxes were going to cost me an additional $1460.00 WOW !! Oh,and Wolfchase Honda threw in a $499.00 doc fee for a used car ?? WOW !! The windshield was broken and they used Advance Auto Glass to replace it.The windshield leaks onto the floorboard and carpet and after numerous calls to Wolfchase Honda,all I get is voice mails with one returned call.Advance Auto Glass comes out and says oh,the windshield was put in wrong and we will fix it tomorrow.No-one ever came back and 2 weeks later it's back to Wolfchase Honda voice mails. My 2 son's and I all agree that the customer service was terrible.We had an uneasy feeling when we walked in as well as the whole time we were there.Sorry guys,you all really need a course or two in Customer Service Skills !!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
10 people out of 10 found this review helpful.