Reviews
Don't trust this dealership.
Don't trust this dealership. They're liars. They fake the car to sell it, and within days the car breaks down. On top of that, they tamper with the car's mileage. The salesman, Fred, is a lying scammer.
Don't trust this dealership.
Don't trust this dealership. They're liars. They fake the car to sell it, and within days the car breaks down. On top of that, they tamper with the car's mileage. The salesman, Fred, is a lying scammer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Fast and dirty.
Fast and dirty. 20+ salesmen all busy. 800 used cars from auction, none of them have been detailed yet. If you need a car today on a sub $15k budget I would go here and detail it yourself. Good place to buy a first car. Don’t buy a luxury item or anything collectible. The the inventory doesn’t turn super fast so every single car will likely need a rotor resurfacing. They had family guy on the tv which I thought was odd for a dealership. Not really dealership vibes, which is good!
Fast and dirty.
Fast and dirty. 20+ salesmen all busy. 800 used cars from auction, none of them have been detailed yet. If you need a car today on a sub $15k budget I would go here and detail it yourself. Good place to buy a first car. Don’t buy a luxury item or anything collectible. The the inventory doesn’t turn super fast so every single car will likely need a rotor resurfacing. They had family guy on the tv which I thought was odd for a dealership. Not really dealership vibes, which is good!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I was told that “ A Better Way Wholesale “ does not
I was told that “ A Better Way Wholesale “ does not service my area. I am still interested in purchasing this car. The dealer seems uninterested. I don’t need to finance. I simply need the price for vehicle delivered to PA. I would simply write a check.
I was told that “ A Better Way Wholesale “ does not
I was told that “ A Better Way Wholesale “ does not service my area. I am still interested in purchasing this car. The dealer seems uninterested. I don’t need to finance. I simply need the price for vehicle delivered to PA. I would simply write a check.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I wanted to buy the car, a VW Alltrack.
I wanted to buy the car, a VW Alltrack. I didn’t need to finance. All that I wanted is a final out of the door price delivered to PA. I said that that provide whatever payment they wanted. I received email from Lya Hoyt, but I couldn’t get a definitive price. I requested a price time after time but I they wouldn’t give me a price. So I moved on. I am still interested in the Alltrack…but I will need a price…I could simply write a check and it could be delivered. I don’t understand the complication.
I wanted to buy the car, a VW Alltrack.
I wanted to buy the car, a VW Alltrack. I didn’t need to finance. All that I wanted is a final out of the door price delivered to PA. I said that that provide whatever payment they wanted. I received email from Lya Hoyt, but I couldn’t get a definitive price. I requested a price time after time but I they wouldn’t give me a price. So I moved on. I am still interested in the Alltrack…but I will need a price…I could simply write a check and it could be delivered. I don’t understand the complication.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They are the worst.
They are the worst. They sell cars with problems and do not tell new owners
They are the worst.
They are the worst. They sell cars with problems and do not tell new owners
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Absolute worst, I scheduled an appointment to see a
Absolute worst, I scheduled an appointment to see a specific car, drove 45 minutes and when I arrived and contacted the person I was instructed to ask for and was immediately told that the car I came to see had just sold. Offered a similar car that was 2 grand more. I may have wasted a half tank of gas going to this dump but I dodged a bullet not buying anything. Stay away they will rip you off.
Absolute worst, I scheduled an appointment to see a
Absolute worst, I scheduled an appointment to see a specific car, drove 45 minutes and when I arrived and contacted the person I was instructed to ask for and was immediately told that the car I came to see had just sold. Offered a similar car that was 2 grand more. I may have wasted a half tank of gas going to this dump but I dodged a bullet not buying anything. Stay away they will rip you off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Stay away!
Stay away!! They sell absolute garbage. Bought a Jeep Compass for my daughter and have had nothing but problems. I have spent over $5000 for repairs and bought the extended warranty which didn't cover most of the problems. So it was probably more like $7000, bc the warranty covered one of the repairs. They buy salvage titles and sell them without doing any repairs. Theyre just looking to take your money and forget about you.Also very unprofessional atmosphere there, does anyone that works there ever hear of a collared shirt.
Stay away!
Stay away!! They sell absolute garbage. Bought a Jeep Compass for my daughter and have had nothing but problems. I have spent over $5000 for repairs and bought the extended warranty which didn't cover most of the problems. So it was probably more like $7000, bc the warranty covered one of the repairs. They buy salvage titles and sell them without doing any repairs. Theyre just looking to take your money and forget about you.Also very unprofessional atmosphere there, does anyone that works there ever hear of a collared shirt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Dealership never responded to my inquiries so I don't
Dealership never responded to my inquiries so I don't know much about the service provider.
Dealership never responded to my inquiries so I don't
Dealership never responded to my inquiries so I don't know much about the service provider.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Opiok, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
This place is a nightmare Big Time.
This place is a nightmare Big Time. Just keep on driving past them. They truly do not care and are not want your money. Well that’s if they answer the phone or return your calls then when you say I’m frustrated they say oh well go somewhere else then. !!!!
This place is a nightmare Big Time.
This place is a nightmare Big Time. Just keep on driving past them. They truly do not care and are not want your money. Well that’s if they answer the phone or return your calls then when you say I’m frustrated they say oh well go somewhere else then. !!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jason, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Used car sales tactics.
Used car sales tactics. Be aware. I called Saturday at 1545 evening to confirm a 2018 Audi Q3 was still available.That was 15 min prior dealer closing time. I told Mr Monell I was driving 3 and a Half hours from Philadelphia to be there at opening at 1000 the next day Sunday with my daughter to pick up the vehicle. Arrived at 0945 to find out the car was sold? At 1545? Come on! I understand the luring of customers into the dealership but this is just plain lying. And of course 3 and a half hours back to Philadelphia. Good luck.
Used car sales tactics.
Used car sales tactics. Be aware. I called Saturday at 1545 evening to confirm a 2018 Audi Q3 was still available.That was 15 min prior dealer closing time. I told Mr Monell I was driving 3 and a Half hours from Philadelphia to be there at opening at 1000 the next day Sunday with my daughter to pick up the vehicle. Arrived at 0945 to find out the car was sold? At 1545? Come on! I understand the luring of customers into the dealership but this is just plain lying. And of course 3 and a half hours back to Philadelphia. Good luck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Chris, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
