Reviews
Write a reviewGreat car; Fair trade-in value; Honest transaction
We were looking specifically for a Honda CR-V, and J & M had a nice selection considering it is not a Honda dealer. The car we chose looked and drove like it was brand new! However, with credit issues, we weren't sure what to expect. Leave it to Jerry - he got the job done! We were able to get a great car at a great price, and also a fair trade-in allowance on our old car. I would recommend J & M to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great guys to work with!Will buy plenty more here!
Great dealership and very helpful! 5 stars all the way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy process, great vehicle!
Easy process. Minor concerns with the 2012 GMC Terrain (smoke smell), but Jerry made it right with ZERO issues. Was hesitant to purchase from a smaller lot as we typically can go to the larger dealerships with our excellent credit. But gave it a shot and am very impressed and pleased with our purchase. Jerry provided prompt service with excellent communication. Will be considering Jerry when we purchase our next auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Volkswagen Beetle
Had a great car buying experience at J&M auto sales!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Satisfied
When it came time to trade vehicles, I told Jerry what I was looking for--not one time but twice--he had what I needed. He explained the importance of adding GAP Insurance, a 2-year warranty and thru his contacts, with several lenders, was able secure great financing. I was very satisfied with the entire 'deal', If the need arises, will I depend on Jerry @ J&M Auto Sales in Lbanon again. You betcha,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Honda Civic Gal
Everything went very good. I had a very good first experience financing a car with jerry. Great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Deal - Great Car!
Took a test drive of a nice, low mile, 2007 Buick Rendezvous. The owner, Jerry, isn't your typical "let me ask the manager" wheel and deal pushy salesman. When you are the owner, I guess there is no need for that sort of thing! I typically hate buying cars. Jerry was honest, upfront and worked hard to make me a great deal. And he threw in an addition 3 months on the included free no-deductible warranty. Needless to say, I purchased the SUV. And I'll be referring others to J & M. Thanks Jerry for the pleasurable transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just bought my dream truck today
Just bought my dream truck today, and I couldn't have asked for any better service, Don't be afraid to call them, these boys go the extra mile,they go way above and beyond to help anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our new CRV from J&M Auto Sales
Very friendly. Service great. Didn't take long. Great people to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
new vehicle
went to a few car lot looking for a good use car and was not treated right because I had bad credit. We went to J & M Auto Sales and had the most wonderful experience with Jerry. He treated us as a customer should be treated regardless of the credit situation. needless to say we drove off in a new vehicle that day.....Thanks Jerry
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase