Reviews
Fritz in Fishers is Awesome!
The guys at Fritz were great! Mike and John were extremely friendly and very helpful. I appreciate their assistance!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Victoria, thanks for a great review. We hear this type of thing quite often; all of our staff works hard to deliver excellent quality service to our guests. We are glad that you received a little Fritz TLC!
Great service again!
I went back to Fritz again because they make me feel like family. No run around, no big dealer waiting. Thanks again Fritz!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fritz in Fishers is a family-owned dealership that has been located in the same spot for 34 years. We pride ourselves on making our guests feel like family, probably because so many have bought Fritz cars time and time again! Who has time for the sales run-around these days anyway... Get in, get informed, and get out, all in a timely manner! Thanks again Mandy.
Happy customer
I am very happy with the service provided by Jorge Silva.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rick, Thanks again for writing a terrific review. We are very happy you had a good experience working with Jorge, and others at Fritz in Fishers.
very helpful
I was on a tight schedule and Jorge Silva was very helpful in making sure I was in and out. very nice experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Paul, we understand that our guests are often faced with a tight schedule. We feel it is important to be straight-forward with providing excellent service, as quickly as possible. Thank you for visiting out dealership!
lilyb
This is the second used car purchased at fritz, so far it has been a positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rbeach, many individuals purchase all of their family's vehicles from Fritz in Fishers. The most we have had from one individual has been 11 different Fritz cars purchased! We truly value our repeat individuals, as anyone will come back to the place that they feel comfortable with. It sounds like to feel comfortable with our dealership and the way we do business, and we thank you for that. We are glad that you had a positive experience, and we look forward for the opportunity to earn your business for your third vehicle purchase in the future.
They are great!
I saw this car online and loved it. I contacted Fritz and got Steve on the line. He stayed in constant conversation with me from 10am to 5pm to help ensure that once I actually came into the dealership to purchase vehicle that everything would go smooth. He was great to work with and treated me with nothing but kindness. Somethings had came up (not Fritz related) that made me feel like it was going to be impossible to drive away with this car, but boy was I wrong!! Gary took great care of me and off I was in my new ride. Thank you Fritz for making my purchase be so easy and fast. I never write reviews, but given the type of service that I received, this review was worth writing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
From the first point of contact to when you leave Fritz in Fishers with your new car, how you a treated during the entire process, and being comfortable throughout, it a truly important aspect for so many consumers. Communication is key, and it sounds like Steve did a terrific job of staying in constant communication with you, Monica. In regards to financing, our financing professionals have years of experience, and being a smaller dealership, we have great relationships with local banks and credit unions. Thank you for writing your review, (especially since you never write them)! Enjoy your vehicle, and we look forward to seeing you again for your next vehicle purchase.
Pleasurable buying experience
Saw the Sport Trac on Cars.com and visited the dealership. Steve McCune was very knowledgeable about the vehicle and was upfront about how the vehicle was priced but worked to get us a price we could afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review Tim. We appreciate your business, and our salesmen definitely pride themselves on their knowledge about so many different cars... it comes with the territory of our dealership having a wide variety to choose from! We value transparency during the sales process, and it sounds like you do as well. We look forward to earning your business again in the future.
2nd time buyer VERY HAPPY AGAIN
I bought fromthem 3 years ago and came back due to the HONESTY and BEST PRICES around!!! Highly RECOMMEND and will come back again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Need you say any more Courtney!? This is a terrific review, thank you! Fritz in Fishers' slogan is 'honest & integrity since 1983'. So many clients that come to see us purchase over and over from us. Since we have already earned your business again at least once, we look forward to earning it again in the future.
Helped my Son buy his 1st car.
I shopped around at numerous dealers in the area and found the quality, selection, and price were best at Fritz. When we narrowed our choice to a specific vehicle, the salesman, Dan S., treated my son with respect and professionalism. He never pressured my son, answered all his questions, and went the extra mile to help my son with making a clear decision. Having the car for a week, my son is very proud of his choice and is enjoying ownership. I highly recommend Fritz in Fishers as a high quality organization worthy of consideration with your next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review Rich. We are very glad that your son is happy and proud of his new vehicle after his purchase. We value our no-pressure attitude toward the way we treat our clients, and we know they do too! Thank you for your family's business, and we hope to see you again in the future for your next car buying experience!
We will always consider Fritz when buying used!
We bought a used 2007 Honda Civic (I believe the one from the not so favorable review below) for our daughter, who is a starving college student; and the process could not have gone any better! Jorge Silva was an extremely nice, helpful, and honest guy. We went in on Saturday to look at this car; but someone (a very rude person) had beat us to it. They test drove the car and ended up not buying it due to a noise coming from the front. Fritz allowed us to take the car over the weekend so that we could have it checked out by a mechanic. Turns out it was only a flat spot in a tire making the noise. See what happens to rude people? You missed out on a great deal! We would highly suggest taking a look at FIF if you are in the market for a used vehicle. The entire staff is very courteous and professional (we think just about everyone introduced themselves). We will definitely be going there again if we are ever in need of another car. Thank you for the great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We here at Fritz in Fishers have no issues with any customer who wishes to take a car that they're interested in purchasing overnight for a mechanical inspection, and often times it's for these exact kind of reasons. It is a used car after all, and knowing exactly what you're purchasing and what repairs it may need is a great way to make a value-decision when buying a new car. We hope to see both of you, Mark and Laura, in the future for your next used car purchase!